Admissions Officer I (UF Online Recruitment & Outreach)

Classification Title:

Admissions Officer I

Job Description:

The University of Florida is seeking a motivated individual to join our Recruitment & Outreach team as an Admissions Officer I for UF Online Enrollment Services. This position plays a vital role in recruiting and enrolling prospective students for UF Online programs. The ideal candidate will be enthusiastic, detail-oriented, and committed to facilitating a smooth and positive enrollment experience.

Key responsibilities include:

Student Outreach

• Conduct outreach to prospective UF Online students through phone calls (inbound/outbound call center), emails, text, and other communication channels.

• Effectively oversee the prospective student pipeline to optimize enrollment outcomes

• Ensure compliance with university-wide policies, legislative statutes, and state regulations related to enrollment issues.

• Record all student communication in the CRM system for documentation and analysis.

Recruitment and Engagement

• Travel to and actively participate in recruitment events, including transfer and college fairs. This involves the operation of a state vehicle.

• Deliver in-person presentations and engage with prospective students and engage with prospective students, staff, and other stakeholders.

• Host virtual information sessions to provide detailed information to prospective students, parents/legal guardians, guidance counselors, and college academic advisors.

• Engage with special populations and constituents to enhance student recruitment and networking opportunities.

• Collaborate with campus partners to offer accurate and current information about UF Online's academic programs.

Other duties

• Perform additional duties as assigned in support of enrollment services.

This position is located at the University of Florida's main campus in Gainesville, FL and may be eligible for a flexible, hybrid work arrangement in accordance with the University of Florida and Division of Enrollment Management's policies.

Expected Salary:

$40,000 annually

Minimum Requirements:

Bachelor's degree; or an equivalent combination of education and experience.

Valid driver's license is required.

Preferred Qualifications:

• Strong interpersonal skills and a demonstrated ability to work collaboratively and effectively across divisions and in a culturally diverse environment

• Strong customer services skills

• Strong organizational and time management skills

• Excellent verbal, written, and presentation skills

• Familiarity and skill managing email and using a CRM

• Ability to exercise good judgement

• Bilingual

Special Instructions to Applicants:

Applicants must upload the following documents to be considered for the position:

• Cover Letter

• Resume

• List of References

Applications must be submitted by 11:55p.m. (ET) of the posting end date.

This position has been reposted. Previous applicants are still under consideration and need not reapply.

Health Assessment Required: No