Admissions Manager - Online Education Campus

Bryant & Stratton College Orchard Park , NY 14127

Posted 1 month ago

We are growing and seeking a new Admissions Manager for our team here in Orchard Park. This role reports to the Director of Admissions and is responsible for the management/sales performance of a team of 6-8 Admissions Representatives. The Admissions Manager will serve as a sales team mentor by providing enrollment skills development and coaching while adhering to the mission, vision, and values of the College. This position must ensure efficient operations and performance within a call center environment. Previous Admissions experience is required.

Essential Duties and Responsibilities:

  • Leads team of Admissions Representatives to include hiring, training and development, driving daily sales activities and morale.

  • Conduct production meetings and weekly individual coaching sessions in order to achieve enrollment goals.

  • Monitor calls to ensure proper customer service to students and identify areas of training and development for the representative.

Other duties, responsibilities and activities may change or be assigned.

Qualifications:

  • Degree: Bachelor's degree from a regionally accredited institution

  • Experience: Previous telemarketing, customer service, and/or sales experience in a call center environment.

  • Computer Skills:
    Proficient in Microsoft Office products and the internet

  • Demonstrated ability to produce reports and track metrics.

Preferred qualifications:

  • Experience: 3-5 years previous experience in management

Bryant & Stratton College is an Equal Opportunity Employer


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Admissions Manager - Online Education Campus

Bryant & Stratton College