Admissions Counselor

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Undergraduate Admissions Office is seeking a detail-oriented individual for an Admissions Counselor (Admissions Officer - Advanced Professional) on the Admissions Services and Evaluation Team. The primary responsibilities of the position include evaluation of undergraduate applications for admission, and management of other admissions-related processes.

Duties will include the following:

• Recruit and counsel prospective students and families through individual appointments, telephone calls, and email interactions to yield students to Penn State, particularly the 2+2 model;

• Respond to large volume of requests for specific information through telephone and email contacts from applicants, parents, admissions colleagues, and college advisers/faculty/staff;

• Record all interactions with prospective students and families in Slate in a timely manner;

• Present at recruitment and/or student aid and/or enrollment services events for prospective and current students on behalf of the University and/or campus;

• Participate at in-person recruitment events such as Spend A Summer Day, college open houses, service area high school visits, and local college fairs;

• Work and collaborate with other University units/campuses to develop and deliver a consistent message to prospective and current students during the enrollment life cycle

• Determine qualifications of secondary school records, college records, and other sources of academic or personal information;

• Evaluate student requests for changes in areas of enrollment and/or campus locations;

• Evaluate domestic and international secondary and tertiary academic credentials;

• Admit, or research other Penn State options for applicants, and communicate admission decisions appropriately - often through individualized email communication; offer suggestions for alternate programs or campuses

Education and experience:

Minimally requires a bachelor's degree or higher plus three years of related experience, or an equivalent combination of education and experience. Knowledge of Microsoft Office 365 software applications, PeopleSoft Campus Solutions, DocFinity, and Slate is preferred. The ability to work independently and in a team environment is essential. Attention to detail, discretion with confidential data, strong customer service, organizational, problem solving skills, and the ability to communicate effectively are required. The position will require flexibility to learn and adapt to new software programs and solve problems in a changing environment.

This position requires the following clearances: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

Application instructions: Candidates should submit a cover letter and resume for a complete application.

As a member of the Undergraduate Admissions Office, it will be expected that the successful candidate be able to model Penn State's commitment to diversity, equity and inclusion. This position combines in-person and remote work.

The salary range for this position, including all possible grades is:

$51,000.00 - $74,000.00

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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