Admissions Counselor

Job ID # 24-010 Department Undergraduate Admissions Reports To Assistant Director of Undergraduate Admissions

Position Summary

As a collaborative member of an energetic, motivated, supportive, and responsive undergraduate Admissions Team, the undergraduate Admissions Counselor is responsible for recruiting prospective students. This includes in-person meetings, attending various events, calling, emailing, and texting prospective students and parents about the admission process. As a front line representative in Kirkland Campus Admissions, this position professionally represents Northwest University through excellent customer service and public relation skills to prospective students, parents, influencers, and constituents. This is a full-time non-exempt position at 1.0 FTE.

Essential Functions

Actively build and manage a full portfolio of prospective students through developing and implementing a successful Recruitment Plan for a designated geographic territory that meets or exceeds annual enrollment goals. This is accomplished through the following strategies:

• Utilize the University's Salesforce-based CRM to manage prospective student contact through varied communication including electronic, written, telephone, and SMS. Initiate frequent communication from first inquiry through enrollment, consistently expressing the value of a Christian education at Northwest University.

• Aggressively visit high schools, community colleges, churches, post-secondary programs, and community organizations to increase enrollment through relationships with prospective students, advisors, and influencers. In collaboration with the Admissions Team, represent the University at regional college fairs.

• Meet with prospective students and families during individual visits, give presentations during on- and off-campus visits, and facilitate admissions events.

• Review application files of freshman, running start, and transfer students from designated territories. Prepare preliminary transcript reviews and make recommendations on admissibility of candidates.

• Provide unofficial transcript evaluations for prospective students.

• Performs other work-related duties as assigned.

Education/Experience/Skills

• Bachelors degree, preferably in marketing, sales, communication, or a related field.

• Two years' experience in university admissions, marketing, or sales is desirable.

• Ability to adapt work hours to accommodate the demands of the admissions calendar, including frequent evenings and weekends.

• Have or develop thorough knowledge of the university's mission, enrollment policies, scholarships, academic programs, campus ministries, extracurricular activities, athletics, fine arts, and other aspects of university life.

• Excellent presentation/public speaking and written communication skills.

• Proficiency with Microsoft Office and Salesforce-based CRM.

• Experience with college-age students or young professionals.

• Flexibility to respond to changing market environment and to work collaboratively in a team environment.

• Highly organized and efficient.

• Valid Driver's License required.

• Reliable car for travel throughout Washington State.

• Demonstrate commitment to maintaining a safe work environment free of harassment, violence, and unlawful discrimination

• Ability to communicate effectively, get along well with co-workers, and deal effectively and professionally with colleagues

Working Environment

• Frequent evening/weekend time commitments are required.

• Travel, including overnight travel, is required.

• Position works with strictly confidential information.

• Frequently required to be in front of a computer screen for long periods of time.

Physical Demands

• Position involves sitting most of the time, but may involve walking or standing for brief periods of time.

• Ability to lift up to 20 lbs. occasionally.

• Expressing or exchanging ideas by means of the spoken word. Must be able to convey detailed or important spoken instructions or information to others.

Compensation

Based on education and experience, the compensation range starts at $19.23/hour to a median of $21.83/hour.

Lifestyle Standards

Recognize, understand, and agree to live by the spiritual, moral, and ethical standards of Northwest University, as outlined in the Employee Manual.

Application Procedure

Please submit your resume, a letter of interest describing your qualifications, and a completed application form to the Human Resources office. Applications are available online (www.northwestu.edu/jobs), or in the Human Resources Office of Northwest University.

You may submit your package by mail or email.

Northwest University

Attn: Human Resources

PO Box 579

Kirkland, WA 98083-0579

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Inquiries regarding staff positions may be made to:

Human Resources Office

Northwest University

5520 108th Ave NE, Kirkland, WA 98033

(425) 889-5749

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Northwest University does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. Northwest University is an "At Will" employer.

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Northwest University admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally afforded or made available to students at the university. Northwest does not discriminate on the basis of sex, race, color, national and ethnic origin, age, disability, or status as a veteran in the administration of its educational policies, admissions policies, or scholarship and loan programs and athletic and other school-administered programs.