Admissions Counselor

Camp Recovery Calistoga , CA 94515

Posted 4 days ago


We offer a competitive benefits package to all full-time employees including Medical, Dental, Vision, 401k, Company paid group term life insurance. We ask for a two year commitment to the job as the training is extensive.

Duffy's Napa Valley Rehab is growing and seeking to immediately hire a full-time Admissions Counselor for our Calistoga location. Located in the beautiful Napa Valley, Duffy's has been treating adults with drug and alcohol addiction for 50 years. Considered a leader in the field of drug and alcohol treatment, our compassionate and caring program provides our guests with the newest advances in addiction treatment.

Primary Responsibilities:

  • Responding to calls/emails from persons seeking treatment for themselves or a loved one

  • Admissions screening and assessments

  • Entering information into electronic contact management and billing systems

  • Consulting with Intake Manager and other Clinical and Medical Staff

  • Creating and completing admission paperwork with new clients and family

  • Verifying health insurance benefits and discuss financial options

  • Obtaining initial authorization from insurance companies for client care

  • Close communication with our finance, insurance and marketing teams

  • Support marketing processes and sales/lead follow up

Preferred Qualifications:

  • Prior admissions or equivalent sales experience

  • A strong understanding of substance abuse issues and treatment

  • Demonstrated ability provide thorough, high quality customer service

  • Experience working with insurance companies a plus

  • Experience with sales and contact management systems a plus

  • Ability to work effectively as a member of a team

  • Conscientious and highly organized

  • Able to prioritize multiple tasks when things get busy

  • Ability to work well under pressure and in crisis situations

  • Comfortable working on computers and learning computer systems

Education Requirements:

  • Bachelor's degree or higher preferred but not required
  • MFT/ MFTI, MSW, Chemical Dependency Counselors or persons in long-term recovery are encouraged to apply

Employee perks include clinical supervision for those working toward licensure or certification, working in a serene and natural setting at the base of Mt. St. Helena; regular staff training classes for career and educational improvement; a free chef prepared meal during your work shift; and most of all, a collaborative, energetic team who work well together and are committed to helping others.

Due to the intensive training offered, this position requires a minimum 2 year commitment with significant opportunities to advance within either Duffy's or its parent company, Acadia Healthcare. Acadia is the second largest behavioral health organization in our country, and operates a network of over 500 behavioral healthcare facilities throughout the United States, the United Kingdom and Puerto Rico.

We offer a competitive benefits package to all full-time employees including Medical, Dental, Vision, 401k, Company paid group term life insurance.

If interested, please email your resume, and ideally include a cover letter/letter of interest as well. The cover letter would express your interest in the position along with a brief synopsis of why you believe you should be considered. Resume's submitted with a well written cover letter will receive preferential treatment. Do not delay, as we are looking to hire asap.

Learn more about Duffy's at:

Job Type: Full-time

Salary: $19.00 /hour


  • Administrative

    1 year (Preferred)
  • Mental Health or Substance Abuse Professional: 2 years (Preferred)
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