Admissions Counselor - Bachelor Degree

ESSENTIAL FUNCTIONS:

• Facilitate admissions process for incoming patients.

• Schedule/complete pre-admission assessments and communicate recommendations to patients or their families.

• Review prospective admissions against approved admission criteria, policies and procedures.

• Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims and answering phones.

• Complete paperwork necessary to admit patient to the assigned program and explain forms prior to patient signing, notify clinical lead of patient's arrival and escort the patient and documentation to appropriate location within the facility.

• Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.

• Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel.

• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree or Master's Degree in a social services or related field is required.

• One or more years' experience in healthcare preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

• PA Certified Peer Specialist and/or Certified Recovery Specialist

• First aid may be required based on state or facility.