Admissions Coordinator

Volunteers Of America Fort Myers , FL 33912

Posted 2 months ago

The Preserve, a brand new senior living community providing Assisted Living, Memory Support and Skilled Nursing Rehab has a career opportunity available as an Admissions Coordinator.

Full Time Staff: Health, Dental, Life Insurance, Retirement Savings Plan, Long Term Disability, Flexible Spending, Optional Insurance Plans, and Paid Time Off (PTO)

Admissions Coordinator

The Admissions Coordinator coordinates all inquires, referrals, and admissions to the community. Functions as contact point for all parties involved prior to and including day of admission in order to maintain consistency in communication, accuracy of information and timeliness of admissions.

Core Responsibilities:

  • Coordinates and participates in internal and external marketing activities.

  • Verifies and documents insurance/financial coverage from family, government agency, and/or third party payer. Receives copies of relevant insurance information and provides information to the Business Office.

  • Coordinates, facilitates, and participates in admissions meetings.

  • Maintains communication with referral sources and actively participates in assessments.

  • Communicates effectively with management team as applicable to relay and document admissions decisions to referral sources in a timely fashion.

  • Maintains records of all referrals with accurate information concerning outcome.

  • Reviews all pre-admission information to determine appropriateness in accordance with established admission criteria and in conjunction with Administrator and other personnel as designated.

  • Coordinates all admissions with referral sources and notifies all designated department heads of anticipated admission as appropriate.

  • Schedules and conducts facility tours for families and professional individuals or groups as requested.

  • Assembles, maintains, and distributes accurate statistical information including current census, referrals, admissions, and discharges for monitoring purposes.

  • Initiates and maintains memberships in professional associations which accent networking opportunities and establishes mutually beneficial working relationships.

  • Promotes continuity of care and overall "customer" satisfaction according to professional, confidential, and ethical standards as defined by facility and corporate protocols, policies and procedures.

EOE M/F/Vets/Disabled

Job Requirements

Educational Requirements and Experience

  • Licensed Nurse in the State of Florida

  • Bachelor's Degree in a related field preferred.

  • Knowledge and experience with long term care regulations.

  • Experience in Admissions for a skilled facility preferred.

Knowledge, Skills, and Abilities

Language Ability

  • Ability to communicate effectively in writing and verbally, speaking the primary language of the residents.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to write routine reports and correspondence.

  • Ability to speak effectively before groups of customers or Associates of organization.

Mathematical Skills

  • Ability to add and subtract.

Cognitive Demands

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

  • Ability to use Microsoft Windows, including Word and Excel.

  • Ability to use email and the Internet.

  • Ability to learn and use in job specific software programs


  • Must demonstrate an interest in working with a senior population.

  • Provides leadership by exhibiting confidence in self and others.

  • Inspires and motivates others to perform well.

  • Interacts with guests, residents and staff in a courteous and friendly manner.

  • Responds promptly to resident and visitor needs and assistance.

  • Supports organization's goals and values.

  • Balances team and individual responsibilities. Provides leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well.

EOE M/F/Vets/Disabled

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Admissions Coordinator

Volunteers Of America