Coordinates intra-department and intra-hospital transfers, ensuring continuity of all necessary communication between departments.
Assigns and facilitates patient bed assignments according to hospital patient aggregation.
Responds to discharge hotline calls and follows up with the appropriate departments.
Accepts phone calls from attending physician offices for direct admissions. Takes all pertinent information (including demographics, diagnosis etc.)
Reviews the isolation list daily. Evaluates potential need to move patient to accommodate any change in isolation.
Reviews Sunrise EMR for specific orders that may impact bed placement (ie: 1:1 constant observation, telemetry needs, pending lab specimens, admit orders for medicine teams)
Collects data for Zone alerts (admissions, discharges, bed demands/availability status of surge units, etc.).
Collates data from Teletracking to provide information needed for daily bed meeting template.
Answers the transfer line if all nurses are on calls and takes basic information (patient name, MD, date of birth and reason for transfer).
Calls EMS for advanced notification and provides basic information
Escalates bed management problems to RN or Director
Refers to KQMI to view status of transfer
Assists with transfer with clerical details for emergent transfers. (i.e. calling EMS to coordinate pickup on scheduled transfers, faxing transfer report forms)
Performs related duties, as required.
High School Diploma or equivalent, required. Bachelors, preferred.
Prior experience in admissions, required.
Knowledge of medical terminology, required.
Knowledge of Microsoft Office
Problem solving and conflict resolution skills, required.
Excellent interpersonal/communicate and organizational skills