Admissions Coordinator

Greater Baltimore Medical Center Baltimore , MD 21203

Posted 4 weeks ago

Under general supervision, responsible for managing all aspects of the intake process including establishing and maintaining relationships with families, patients and referrals sources responding to customer requests and concerns and managing the insurance verification and authorization process. # # Education High School or the equivalent Experience 1 year experience in customer service or sales, preferably in a call center Skills


Excellent command of the English language in both verbal and written communication skills


. Ability to manage interactions with a diverse population.

Must have demonstrated customer service skills, strong organization, and administrative skills.

Demonstrated ability to engage and disengage conversations as appropriate. Must have clean driving record.

Familiarity with general referral process preferred.

Working knowledge of community resources. Knowledge on computers and ability to learn a new software system and document via a laptop. Licensures, Certifications N/A Physical Requirements


Ability to concentrate and pay close attention to detail when typing


, proofreading and completing assignments and driving.


Ability to lift up to ten


(10) pounds maximum and occasionally lift and/or carry small item


Ability to stand and walk occasionally to perform the essential functions of the job at random intervals


. Working Conditions


Normal office environment with driving as large part of day


, in the field in patients homes, some unsafe areas with escort.

Under general supervision, responsible for managing all aspects of the intake process including establishing and maintaining relationships with families, patients and referrals sources responding to customer requests and concerns and managing the insurance verification and authorization process.

Education

High School or the equivalent

Experience

1 year experience in customer service or sales, preferably in a call center

Skills

  • Excellent command of the English language in both verbal and written communication skills. Ability to manage interactions with a diverse population.

    Must have demonstrated customer service skills, strong organization, and administrative skills.

    Demonstrated ability to engage and disengage conversations as appropriate. Must have clean driving record.

    Familiarity with general referral process preferred.

    Working knowledge of community resources. Knowledge on computers and ability to learn a new software system and document via a laptop.

Licensures, Certifications

N/A

Physical Requirements

  • Ability to concentrate and pay close attention to detail when typing, proofreading and completing assignments and driving.

  • Ability to lift up to ten (10) pounds maximum and occasionally lift and/or carry small item

  • Ability to stand and walk occasionally to perform the essential functions of the job at random intervals.

Working Conditions

  • Normal office environment with driving as large part of day, in the field in patients homes, some unsafe areas with escort.
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Admissions Coordinator

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