Admissions And Records Support Staff (Part-Time)

$14.35/hr - $15.50/hr DOE

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Monday

• Thursday between the hours of 9:00 AM to 6:00 PM and Friday between the hours of 8:00 AM and 5:00 PM, for 20 - 25 hours per week.

Summer hours between 8:00 AM to 6:00 PM Monday

• Thursday. Some weekends may be required.

Job Summary

Estrella Mountain Community College (EMCC) is hiring Admissions and Records Support Staff (part-time) personnel to work in a dynamic team atmosphere. This position will provide customer service assistance in a professional environment to a diverse population of current and prospective students.

Additional Information

Job End Date: 6/30/2024

Essential Functions

40% - Provides front-line/phone customer services to students in person and/or on phone with admissions, registration, and general advisement questions

30% - Responds to a high volume of incoming/outgoing telephone calls using a multi-line phone system

25% - Follows detailed processes, procedures, and policies

5% - Performs other assigned duties that are commensurate to the grade level of the position

Minimum Qualifications

1.Experience providing front-line customer service in an office setting, in person and by phone

2.Experience using Microsoft Office or similar software for the purpose of creating documents

3.Experience using the Internet search engines for conducting basic online searches

4.Experience interpreting and communicating policies and procedures

5.High school diploma or GED

Desired Qualifications

1.Experience working in an regulatory environment

2.Experience working in a higher education setting

3.Experience working with online student systems

4.Experience working in one or more areas of student services

5.Demonstrated ability to multi-task

6.Experience providing administrative support to a diverse population

How to Apply

Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.

Additional Requirements

Position ends 06/30/2024 with potential to renew depending on department budget and need.

Posting Close Date

Application Due Date: Friday May 31, 2024

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.