Admission Operations Coordinator

The Office of Admission seeks an Admission Operations Coordinator. As a member of the Central Operations team within the Office of Admission, this position supports admission efforts for all University programs and populations. This position is focused on data entry efficiency and integrity, data auditing, and providing a high level of service to a variety of internal clients.

• Monitor email inboxes for the Admission office and triage/respond/upload documents accordingly.

• Process application credentials for incoming students in the student information system (Salesforce).

• Support the application process by monitoring Salesforce application views to ensure timely review of applications and processing of decisions.

• Daily responsibilities for data review and application communication processing in support of all admission populations.

• Coordinate processing and data entry of inquiry cards, applications, and decisions, both physical and electronic.

• Assist in managing duplicates in Salesforce by auditing data entering the system.

• Assist with mailing communications with outside vendor.

• Ensure consistent brand and quality control when executing messaging across department, campuses and events, and throughout all fulfillment materials and efforts.

• Assists with the decision release process for the admissions and enrollment teams across all campuses.

• Maintains successful data import/export functions between CRM (Salesforce) and University's Student information system (Ellucian-Colleague).

• Perform data quality control audits for all populations to ensure data integrity for items like addresses, name, and program.

• Assist with communications with outside vendors.

• Support both domestic and international recruitment travel efforts.

• Assist with managing inventory of marketing materials on-campus and off-campus.

• Initiate reprints of materials when needed.

• Create and process PO for vendors.

• Assists with on-campus enrollment events, which may include nights and weekends on occasion.

• Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.

• Other duties as may be assigned