Admission Counselor

Depauw University - Volunteers Greencastle , IN 46135

Posted 5 months ago

DePauw University is an Equal Employment Opportunity Employer: Women, members of underrepresented groups, and persons with disabilities are encouraged to apply.


Admission Counselors are responsible for meeting enrollment goals and objectives for an assigned territory in each admissions cycle. While primarily responsible for an individually assigned territory, admission counselors must work as a team to find, engage, and recruit prospective students and be the front-line ambassadors of DePauw University's brand. Admission Counselors will typically travel to events within their assigned territory, and elsewhere as needed, for a majority of their working hours during the months of September through November and to a lesser degree, February through April. During that time as well as throughout the entire year, Admission Counselors must engage with prospective students and their families, both through timely response to questions or concerns, as well as through proactive relationship building. Admission Counselors will give initial review to admission applications as assigned to them and make recommendations to the Director of Admission regarding decisions and merit scholarship within the institution's prescribed admission and merit scholarship guidelines. Admission Counselors are required to work evenings and weekends as assigned with no guarantees of compensatory time.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Manage travel for a recruitment territory including event scheduling, attendance, and follow up data entry of prospects and event notes. During the months of September through November and February through April, Admission Counselors are required to schedule four events per day; typically, four daytime high school visits or three high school visits and one college fair. In cases where this is not feasible, the supervisor should be made aware and the Admission Counselor should report to the office, if possible, during downtime and otherwise find a location to log on and complete other tasks.

  • Participate as assigned on the Counselor of the Day rotation, ensuring that all campus visitors are properly greeted, given an admission presentation and tour, and that their needs, questions, and concerns while on campus are all appropriately and thoroughly addressed.

  • Attend all on-campus events throughout the year.

  • Develop and cultivate relationships with prospective students and their families.

  • Develop and cultivate relationships with high school guidance counselors and independent guidance counselors.

  • Act as a front-line representative of DePauw University for prospective students and their families to answer questions, address concerns, and generally share the story of the benefits of receiving a DePauw University education.

  • Read admission applications and make admission and merit scholarship recommendations to the Director of Admission in accordance with the prescribed guidelines.

  • Understand and be prepared to clearly articulate DePauw University's mission, benefits, key features of all academic programs, campus life opportunities, campus amenities, and any other key points of interest to prospective students, their families, and/or their college search counselors or representatives.

  • Understand and be prepared to clearly respond to basic questions or concerns regarding financial aid.

  • Complete other duties or special assignments as assigned by the Associate Director of Recruitment and/or the Director of Admission. All Counselors will be assigned other duties or special assignments by the Associate Director of Recruitment and/or the Director of Admission. Examples may include, but are not limited to social media and marketing liaison, vendor liaison, content writer, peer trainer, etc.


Competency Statement(s)

  • Accountability
  • Ability to accept responsibility and account for his/her actions.
  • Active Listening -- Ability to actively attend to, convey, and understand the comments and questions of others.

  • Analytical Skills

  • The ability of the individual to gather raw data and to process that data into a meaningful form.
  • Coaching and Development
  • Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
  • Communication, Oral
  • Ability to communicate effectively with others using the spoken word.
  • Communication, Written
  • Ability to communicate in writing clearly and concisely.
  • Customer Oriented
  • A desire to serve both external and internal clients by focusing effort on meeting the clients' needs, understanding their concerns, and seeking to build trust.
  • Decision Making
  • Ability of the individual to select an effective course of action while controlling resources and expenditures.
  • Diversity Oriented
  • Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, LGBTQ, and/or job type.
  • Interpersonal
  • Ability to develop and maintain relationships with others.
  • Judgment
  • The ability to formulate a sound decision using the available information.
  • Management Skills - ability of the individual to achieve desired outcomes by setting goals and priorities that deliver results.

  • Organized

  • Possessing the trait of being organized or following a systematic method of performing a task.
  • Presentation Skills
  • Ability to effectively present information publicly.
  • Project Management
  • Ability to organize and direct a project to completion.
  • Self-Motivated
  • Ability of the individual to reach a goal or perform a task with little supervision or direction.
  • Strategic Planning -- Ability to develop a vision for the future and create a culture in which the long range goals can be achieved.

  • Team Builder

  • Ability to help ensure that team members are invested in team activities and decisions, and that the team works together to achieve a goal.
  • Training
  • Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.

Education: Bachelor's degree (B. A.) from four-year college or university required.

Experience: 0-2years' experience working in an undergraduate admissions office required. Experience as an undergraduate admissions intern, student ambassador or student volunteer experience and the ability to articulate the value of a liberal arts education is preferred, but not required.

Communication/Language: Ability to effectively communicate and/or present information to top management, peers, and public groups.

Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills:
Experience using a complex admission CRM, preferably Technolutions Slate; experience working with spreadsheets and shared calendar systems.

Other Requirements:

  • Strong understanding of the admission cycle and contemporary practices in college student marketing and recruitment

  • Experience in data-driven planning and budgeting

  • Ability to work independently and with a team

  • Strong technical, operation, process and management skills

  • Excellent oral and written communication skills

  • Strong organizational skills and the ability to set priorities and maintain deadlines

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