Adminstrative Support Specialist

Posting Details

Posting Details

Requisition Number S2831 Position Number 012559 Position Classification Title Administrative Support Spec Functional Title Adminstrative Support Specialist Position Type Staff University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Dean's Office of the Bryan School of Business and Economics provides direction for the School based on its vision, mission, and priorities. The Dean's Office manages resources and coordinates various administrative functions to enable the departments and programs within the Bryan School to operate efficiently and effectively. The 2nd largest unit at UNCG in terms of enrollment and student credit hour production, the Bryan School is home to more than 4,100 undergraduate and graduate students enrolled in 19 majors, six master's degrees, and four PhD programs.

The Office of External Affairs within the Bryan School is responsible for cultivating and managing relationships with all of the School's important constituents: prospective and current students, community and industry partners, and alumni. Activities also include elevating the School's brand through strategic marketing and communications.

Position Summary

This Administrative Support Specialist plays an important role in facilitating the work of various teams throughout the Bryan School of Business and Economics, including the Dean's Office, Office of External Affairs, and other centralized student support programs.

Routine efforts may include financial processing (purchasing and payments), scheduling, record maintenance, workflow coordination, and other related tasks. Activities shall contribute to the success of key Bryan School initiatives: student enrollment, student career readiness, alumni engagement, brand awareness, and community/industry impact. Individual shall also serve as the School's primary liaison with UNCG Facilities with regards to building issues.

Key attributes for success in this role include an ability to work in dynamic teams and self-initiate activities to meet work objectives.

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications

The following attributes will be considered positively:

• Prior administrative experience in a fast-paced office environment.

• Experience with scheduling, financial processing, and/or program assistance, particularly in higher education.

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

For consideration, candidates should upload:

• Cover letter, not to exceed one page, detailing qualifications as they relate to this position.

• Resume

• List of references

Applicants are required to upload a list of references of at least three (3) professional references that includes:

• Name

• Company Name

• Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.

• Email Address

• Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range $40,059 - $41,760 Org #-Department Dean's Office

• BE - 11801 Work Hours of Position 8 A.M - 5 P.M., M-F Number of Months per Year 12 Posting Requirements Job Family Secretarial and Clerical Career Banded Title Administrative Support Spec Open Date 06/18/2024 Close Date 07/02/2024 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency

Key Responsibilities

Key Responsibility

Office of External Affairs operational support

Essential Tasks

Provide timely and proactive support to the Assistant Dean and Office of External Affairs team to meet organizational work objectives. Assistance may include, but is not limited to:

• financial activities such as purchasing, invoice payment, and initiating employee reimbursements
• facilitating travel arrangements
• event logistics and support
• scheduling and record maintenance
• coordinating workflow between OEA team members and other internal business partners
• providing guidance to team on university processes and policies

Key Responsibility

Graduate Programs Office and USS financial support

Essential Tasks

• Assist Bryan student support offices of Graduate Programs and Undergraduate Student Services with financial activities such as purchasing and reconciliation. While both offices have relatively low budget utilization throughout the year, they require help with tracking budget availability and processing routine expenditures. Activities shall be performed in tandem with office Directors.

Key Responsibility

Bryan School and the Dean's Office operational support

Essential Tasks

• Assist with the general operations of the Dean's Office through contributing to office coverage and providing excellent customer service. Employee will participate in activities designed to enhance work flow and productivity throughout the unit.

• Partner with Executive Assistant in executing internal events to promote employee engagement.

• Additional assignments may also arise as directed by supervisor or administrators, guided by the business needs of the School. This may include providing temporary administrative backup for departments that require additional or unplanned assistance.

Key Responsibility

Building management on behalf of Bryan School

Essential Tasks

Take lead on monitoring and coordinating building needs, as directed by supervisor and Bryan School administrators.

• Serve as the School's primary liaison with UNCG Facilities with regards to building issues. This includes proactively observing issues, submitting work orders, and engaging in follow-up to ensure timely resolution.

• Whenever special building projects arise, actively engage with University partners in the project management process, advocating for the School's needs.

• Other tasks include: key distribution, coordinating office moves, furniture procurement/surplussing, and facilitating building inspections and related safety activities.

Competency

Competency Knowledge-Program Competency Description

Demonstrates in-depth knowledge of the area of specialization, the program, process, and/or organizational operation. May be the content/process resource.

Competency Level Journey Competency Information/Records Administration Competency Description

Performs research, data collection and analysis of information, and report writing. Utilizes, reconciles, and manipulates data from different internal and external software systems. Applies an in-depth knowledge of a variety of complex processes and procedures.

Competency Level Journey Competency Problem Solving Competency Description

Recognizes, defines and resolves non-standard problems using operating procedures, research, practices and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticipates problems and develops recommendations for management

Competency Level Journey Competency Communication- Verbal Competency Description

Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations.

Competency Level Journey Competency Communication- Written Competency Description

Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation.

Competency Level Advanced Competency Budgeting Competency Description

Exercises responsibility for administering the budget, which includes making recommendations regarding the use and distribution of funds within the department.

Competency Level Journey Competency Office Technology Competency Description

Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.

Competency Level Journey

ADA Checklist

ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions

• F, Finger Dexterity

• F, Reading

• F, Writing

• F, Vision-Preparing/Analyzing figures

• F, Hearing

• F, Talking

• F, Lifting-0-30 lbs.

• R Work Environment Inside

• C

Applicant Documents

Required Documents

• Resume/CV

• Cover Letter

• List of References

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• Are you eligible to work in the United States without sponsorship?

(Open Ended Question)