Administrator

The Administrator is responsible for the day-to-day operations of the facility as well as implementing the policies of the facility, ensuring compliance with all state and federal regulations. Responsible for monitoring appropriate job performance and completion of evaluations and coaching of staff. Supports mission to provide the highest quality care by complying with regulatory guidelines, meeting facility standards, and obtaining appropriate certification.

JOB DUTIES / RESPONSIBILITIES

ESSENTIAL DUTIES

• Plans, develops, organizes, implements, evaluates and directs the facility's programs and activities in accordance with established guidelines.
• Develops and maintains written policies, procedures and professional standards of practice that govern the operation of the facility.
• Makes routine inspection of the facilities to assure that established policies and procedures are implemented and are being followed by all employees, residents, visitors, and the general public.
• Represents the facility in dealings with outside agencies as needed, including governmental agencies.
• Participates in System-Wide quality improvement program. Coaches managers to ensure the implementation of departmental quality activities. Reports to the Quality Forum on a quarterly basis.
• Implements and evaluates compliance to NYS DOH regulations. Participates in state and federal surveys of the facility. Involves staff and coaches department heads for survey compliance.
• Assists in providing survey team members with additional information during the survey that may aid in preventing deficiency citations.
• Assists in developing plans of correction for cited deficiencies. Ensures that such plans incorporate timetables and methods of monitoring to ensure that such deficiencies do not recur.
• Develops and evaluates systems for documentation necessary to maintain accountability and compliance with external regulations and internal standards, and standardization within SMHCS.
• Ensures an effective operational structure for departments and recommends work systems to ensure optimum utilization and coordination of personnel and resources.
• Promotes collaboration and cooperation among department heads to accomplish required activities in an efficient and effective manner.
• Provides feedback to staff when opportunities for improvement/excellence are observed. Performs coaching/disciplinary action as necessary.
• Assists in preparation of department budgets and maintains budgets within established parameters.
• Conducts and reviews employee performance evaluations according to defined schedule. Develops and updates job descriptions and standards as needed, ensures same of Directors.
• Coordinates short and intermediate planning for their departments. Links department goals, budgets and activities to strategic planning.
• Ensures customer friendly service. Ensures that all customer complaints are investigated and resolved.
• Submits written reports within established time frames.
• Ensures that the departments' goals, procedures and practices foster a therapeutic environment; are consistent with the organization's mission, vision and values; and family-centered care.
• Provides adequate opportunity for staff training and education. Ensures that staff meets in-service requirements.

Formal education required:

Licensed NYS Nursing Home Administrator.

Bachelor's degree in Healthcare Administration, Business Administration or related field required; Advanced Degree in a healthcare related field preferred.

Previous experience required:

Minimum of two years leadership experience, progressive management experience within a complex multi-site organization, including three years experience as an Administrator or Assistant Administrator of a Post-acute, Rehabilitation or Long Term Care Facility.

Experience leading in a unionized environment preferred.