Administrator II

Summary

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This position is open only to current King County Metro Transit Facilities Employees who have passed their initial probationary period.

King County Metro Transit's Facilities has an exciting opportunity for an Administrator II.

The Administrator II will play a crucial role in bridging the gap between business needs and technology solutions for one of North America's largest and fastest growing providers of public transit services, emphasizing Metro's belief that transportation as a fundamental human right.

The primary focus of the Administrator II will be to provide a range of administrative services such as personnel, budget, problem solving, program development and administration functions for the Transit Facilities Division.

Our ideal candidate will be skilled in navigating a dynamic work environment and be able to manage multiple, competing priorities to successfully deliver a large body of work in a fast-paced environment, as well as the ability to coach, motivate and unify employees through building mutual respect and trust.

About Metro's Facilities Division

The Facilities Division maintains all Metro Transit properties, such as bus bases, park & rides, bus shelters, and offices and maintenance shops. Services include bus shelter repairs and replacements, bus shelter cleaning, trolley wire repairs, radio maintenance for buses, environmental spill clean-up, bus sign replacement, graffiti removal, and other facilities maintenance duties. Additionally, the Facilities Division also implements capital improvement and grant-funded projects aimed to enhance the condition of County-owned facilities and to respond to ridership needs based on route usage and customer feedback.

This recruitment will immediately fill one (1) fully benefitted Special Duty Assignment (SDA) position, with an anticipated duration of 12 months with the potential to extend. This recruitment may be used to establish an eligibility pool to fill future Special Duty Assignment vacancies within this classification and division. Eligibility pools remain active for 12 months upon creation, or until the pool is exhausted, at the discretion of the hiring authority.

Interviews are anticipated to occur during the week of May 20 through May 24, 2024, but are subject to change.

Who May Apply

This position is open only to current King County Metro Transit Facilities employees who have passed their initial probationary period.

To Apply:

Those interested must submit:

• An online King County application, updated with accurate contact information, and relevant work history going back at least 10 years (or more, if necessary), with all job duties.

• Completed supplemental questions

• A cover letter, detailing how your experience and background meet or exceed the qualifications for this position.

Want to make sure your application materials are as competitive as possible?

We highly recommend visiting the Career Support Services website for tips and examples on how to make your application materials most effective:

Career Support Services - King County.

Job Duties

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As the Administrator II, you will:

• Led ESJ initiative to assess and address gaps in the training equity and accessibility to ensure the Learn Management System is promoting inclusive learning experience for all.

• Collaborate with EIB and others team in collecting and analyst equity data, to integrate inclusive practices into training materials, and ensuring that all employees have equal opportunities for growth and advancement.

• Manage section on-boarding program process including preparation of training and new hire documents, submittal, monitoring, reporting, and site visits of essential facilities locations.

• Provide support in the offboarding of exiting employees, collecting, documenting and returning of assets.

• Developing and support the TFD employee development pathways program.

• Prepare reports for each employee that detail the required and optional training for the job classification, the dates the classes were taken, and highlight any requirements for the upcoming year.

• May oversee training, scheduling, and assigning of duties for new personnel during on-boarding and with administrative staff.

• Develop communication tools and informational briefings to support the BMSS Employee Development and Learn Management System program.

• Establish and maintain effective lines of communication with leaders and teams within TFD and other stakeholders.

• Manage the TFD NEOGOV Learn management system, develop e-learning trainings and lead the project in the TFD training records transfer to NEOGOV Learn

• Teach internal TFD courses which may require becoming certified and provide train the trainer course as needed

• Help research or develop new training to help met the TFD business needs and create training documents, lesson plans, and other need artifacts.

• Support and assist with the TFD Apprenticeship programs.

• Support safety committee responsibilities including coordinating and scheduling training that meets legal compliance with Washington Administrative Code, WISHA, L&I and Transit Safety priorities and provide follow-up for the Section's safety committees.

• Perform periodic audits of work practices to ensure compliance with safety standards and/or other training requirements or standards.

• Assist the workgroups as needed in a variety of areas and projects including Continuous Improvement cycles.

• Support the TFD Continuous Improvement teams training program including assisting with trainings, updating training records, and developing NEOGOV courses and/or surveys.

• Support the TFD Business Analyst group with developing and providing end user training as need.

• Support the TFD Business Transformation team with leadership development training program as need.

• Develop and manage a project of limited scope within work unit.

• Additional duties as assigned.

Experience, Qualifications, Knowledge, Skills

We are looking for candidates who have:

• Skill and experience providing excellent service to internal and external customers

• Experience in problem identification, analysis, troubleshooting, and resolution

• Skill in analyzing large amounts of data

• Skill and accuracy of data entry, data corrections and data integrity

• Analytical thinking, problem solving, and conflict resolution for bringing others to consensus

• Willingness and ability to apply King County's core values around inclusion, equity and social justice as a team member and representative of King County to internal and external customers

• Skill in working as an effective team member

• Skills in gathering, manipulating, and using data utilizing computer systems and reporting tools.

• Skills in program evaluation, advocacy, and promotion

• Skill in managing multiple tasks simultaneously

• Written and oral communications and training/presentation skills

• Skill or experience with training others

Desirable Qualifications:

• Experience with Neogov Learn

• Experience with providing Safety Trainings

Supplemental Information

Application & Selection Process

Applications will be screened to determine whether candidates meet minimum qualifications, and for clarity, completeness, and responsiveness to the application instructions above. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes, such as reference checks or internal record reviews.

Work Schedule

This position is anticipated to be full time, assigned 40 hours per week, typically Monday through Friday. These positions are non-exempt from the provisions of the Fair Labor Standards Act and are eligible for overtime pay with supervisor approval. This position is eligible for telework/remote work. Work outside of the normal workday is required periodically.

Union Membership: This position is represented by PROTEC17.

Work Location: This position will be a hybrid work environment. The office location of this position is in the King Street Center (201 S. Jackson St., Seattle, WA). Employees will be required to travel to various County properties/locations in the regular performance of assigned duties. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington State and within a reasonable distance of their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.

CLASS CODE / PAY GRADE: 2810200 /56

For more information regarding this recruitment, please contact:

Ebony Ware, Human Resource Analyst, at eware@kingcounty.gov.

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Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

KING COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER:

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

TO APPLY:

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.