MedStar Georgetown University Hospital is a not-for-profit, acute-care teaching and research hospital with 609 beds located in Northwest Washington, D.C. Founded in the Jesuit principle of cura personaliscaring for the whole person
MedStar Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.
MedStar Georgetown's centers of excellence include neurosciences, transplant, cancer and gastroenterology. Along with Magnet nurses, internationally recognized physicians, advanced research and cutting-edge technologies, MedStar Georgetown's healthcare professionals have a reputation for medical excellence and leadership.
General Summary of Position:
The individual in this position manages the practice support staff and functions related to the clinical operations of the Department of Psychiatry. A key member of the management team, with oversight of the clinical practice operations which include, but is not limited to: administrative operations for clinical practices for each Division, human resources-related activities for practice support staff, development and implementation of policies and procedures, assistance with clinical operations financial management, oversight of IDX scheduling, oversight of electronic medical record processes as applied to practice support staff, participation in development and implementation of Departmental policies and procedures, participation in development of Departmental goals, program and staff development, accountability for administrative processes and daily tasks, coordination of clinical services, and participation in maintaining regulatory standards related to CMS, Joint Commission, HIPAA, and patient safety.
Bachelor's Degree, Preferably in Health Care Management
Three to five years experience in managing a health care office required; previous personnel management experience as well as financial management preferred.
Previous experience with computerized registration systems.
Working knowledge of IDX / GE Centricity Business preferred.
Previous experience with an electronic health record system desired, especially Cerner.
Ability to perform in a high pressure environment and appropriately motivate staff.
Ability to organize and prioritize work.
Excellent interpersonal communication and customer service skills, and good telephone etiquette.
Knowledge of medical terminology, HMO/PPO insurances.
Effective oral and written communication skills.
Ability to deal effectively and professionally with a variety of different individuals.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.