Administrator, Exchange And Windows

Vitamin Shoppe Industries Inc Secaucus , NJ 07096

Posted 4 weeks ago


As the Exchange and Windows Administrator, you will be responsible for system administration, operational management, and support for on premise and cloud based Exchange environments. Your support to the Infrastructure Lead will aid in the development and deployment of major infrastructure initiatives.


System / Application Administration Responsibilities

  • Provide operational administration of an on-prem Exchange 2013 and Office 365 environments

  • Technical lead for on-prem Exchange 2013 to Office 365 migration

  • Provide operational management and vendor management of 3rd party email archiving and email protection services

  • Responsible for the management and documentation of the Active Directory user account life cycle management process in accordance with all corporate policies, standard and procedures

  • Develop, document, test and deploy Active Directory delegation controls to allow technical services team members the ability to perform daily operational tasks such as password resets and system group management

  • Develop, document, test and deploy group policies that support secure server, workstation and laptop standards

  • Responsible for IT asset inventory management and storage

  • Develop, test, document and institute deployment procedures for all corporate standard systems and applications

  • Ensure all Windows system and application security patches and service packs are up-to-date and in accordance with patch management procedures

  • Ensure all windows based systems have anti-virus / malware controls in place and up-to-date and managed by corporate AV server

  • Maintain and enforce adherence to all corporate policies, standards and procedures

Technical and Support Requirements

  • Respond, resolve, document resolution and close level 2 service requests based on corporate policies, standards and procedures

  • Responsible for the installation, configuration, documentation, administration and support of Windows based 3rd party business administration and distribution applications

  • Responsible for the management and support of the corporate email service

  • Provide level 2 and overflow support to end user support specialist(s) when required

  • Designated as primary point of contact responsible for the support and operational management of all Windows based administrative and distribution assets and business applications. Responsibilities include:

  • Coordinate and manage vendors to perform troubleshooting, issue resolution and root cause analysis of problems that impact administrative and distribution assets / applications

  • Technical analysis and documentation of critical administrative and distribution business applications and processes to support the problem resolution process

  • Identify, communicate, recommend, plan and remediate reliability concerns around administrative and distribution business assets and supporting infrastructure

  • Evaluate and recommend hardware and applications for corporate-wide deployment

  • Assist senior architect in the testing of system / application recovery procedures that support the IT disaster recovery plan

  • Learn from and assist other technical services team members as needed

Operational Responsibilities

  • Ensure operational efficiency of all Windows based servers by performing and monitoring daily system checks

  • Ensure the operational efficiency of all key Windows based business applications and processes by performing and monitoring daily process checks



  • Associate's Degree in Information Technology or equivalent combination of intellectual instruction and work experience

Required Knowledge:

  • In-depth knowledge of Exchange environment (2010, 2013, 2016 and Office 365) including migration to O365
  • Extended knowledge of Windows Server Operating Systems and server application (Active Directory, Exchange, SQL, SMS, etc.)

Experience Required:

  • A minimum of 5 years of experience in information technology

Skill and Ability:

  • Project and Time management skills

  • Solid written and verbal communications skills

  • Strong customer service and interpersonal skills

  • Strong desire to learn and expand skill

Equal Opportunity PolicyThe Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts.

Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.


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Administrator, Exchange And Windows

Vitamin Shoppe Industries Inc