Administrative Technician, Senior*

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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)

• Language Incentive

• Referral Bonus

• Tuition Assistance Program

Description

The City of Richmond Police Department is seeking qualified candidates for the position of Administrative Technician, Senior to work within the Central Records unit.

The Incumbent will provide skilled clerical and specialized administrative support for the assigned unit. Work requires independent decision-making for routine transaction processing in accordance with established rules, policies, and procedures. In addition to administrative support, incumbents may perform program and event logistics and customer support, including providing specialized program information. As assigned, work may include gathering, interpreting, and explaining technical and procedural information related to program services and policies; producing a variety of documents from rough drafts, notes, or oral instructions, or composing original correspondence; maintaining filing systems; scheduling meetings and events; making travel arrangements; data entry and spreadsheet maintenance; processing purchasing transactions, contracts, and other financial transactions such as accounts payable/receivable; processing payroll; preparing presentations that include maps, graphs, and charts; and ordering and maintaining supplies.

Duties include but are not limited to

• Provide customer service directly to specific clients assigned

• Assist customers with researching inquiries on incident and accident reports

• Creating invoices

• VCIN Certification

• Process criminal history

• Collect, coordinate and organize all incoming and outgoing mail

• Issue high-quality of copy and printed documents

• Prepare daily reports

• Provide internal and external communications with departments and other agencies

• Assist with fingerprinting applicant customers

• Prepare SP-236 Sex Offender Registry form and mail

• Perform other related duties as assigned

Successful completion of an interview, thorough background investigation, which may include a polygraph exam and drug/alcohol screening, is required. Please note that the Police Department background process may take up to 60-90 days. An applicant disqualified from the Police background process may reapply a year after disqualification.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED

• Three years of related clerical or office support experience.

• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• A Notary Public designation may be required for some assignments.

KNOWLEDGE, SKILLS, AND ABILITIES:

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• English language and grammar

• Experience with standard office equipment such as office machines, multi-line phone, computers, copier, fax, scanning machine, etc.

• Experience with software such as Microsoft Word, Excel, and Outlook

• Basic arithmetic calculations and mathematics

• Administrative and clerical procedures such as word processing, managing files and records, and designing forms

• Administrative and clerical procedures, and business principles

Skills (some combination of the following):

• Entering data accurately

• Maintaining confidentiality

• Utilizing critical thinking and analytical skills to solve problems

• Demonstrating excellent customer service

• Data entry

• Customer service

• Oral and written communication

Abilities (some combination of the following):

• Follow established procedures

• Pay attention to detail

• Work efficiently in a fast-paced environment

• Work independently with little supervision

• Work and support a team/staff

• Multi-task

• Use sound judgment and make important decisions

• Prioritize multiple responsibilities

• Summarize notes and requests in a concise manner

• Compose written, professional correspondence

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Talent Acquisition Partner, Senior at (804) 646-4705 or by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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