Administrative Technician - Register Of Deeds

As an employee of Sarpy County, you receive regular pay for the services you provide at a rate of $24.43 per hour. In addition to your hourly wage, Sarpy County provides benefits, such as insurance and retirement, which are valued at up to $28,444.94 per year. 

GENERAL PURPOSE

Under the general supervision of the Deputy County Clerk or designee, performs a variety of semi-skilled clerical, customer service, and administrative work related to departmental operations requiring moderate responsibility and independent judgment.

SELECTION GUIDELINES

Formal application, rating of education and experience, interview, reference checks, successful completion of a national criminal background check, successful completion of a pre-employment drug screen, and other job related tests or checks as may be required.

DISCLAIMER

The job description is current as of the date signed.  Any omission of specific statements does not exclude them from the position if they are similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Compose, type, and edit a variety of correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness.

Review and accept passport applications acting as an Acceptance Agent verifying legal identification and detailed information as required by the U.S. Department of State.

Establish and maintain effective working relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the general public.

Issue and collect fees for various licenses and permits (e.g., tobacco, liquor, marriage license, etc.), and balance drawer daily to ensure accuracy of money collected.

Assist in completing follow-up documents for County Board minutes, resolutions, contracts and agreements for the County Board.

Issue and file legal documents (e.g., marriage licenses, military discharges, SID records and handicap permit applications) ensuring any additional steps are completed.

Prepare files and records for scanning utilizing appropriate systems and software.

Assist in the Board of Equalization protest process including, but not limited to receiving and assembling documentation, verifying data, and preparing and presenting final reports to the Board.

Plan and schedule meetings and hearings and receive the public, answer questions, respond to citizen issues when needed.

Receive and determine accuracy of documents, deeds, etc.; analyze to determine compliance and method of processing for record keeping.

Complete transactions to record documents including verifying and collecting fees for services provided (e.g., document recording, copies, etc.)

Independently use a variety of media (e.g. microfilm, image records, and scanning equipment) for precise processing and storage of documents.

Proof all documents entered into the system, compared to the actual document for accuracy. Make any changes necessary to reflect the document.

Enter, retrieve, review and/or modify narrative or statistical data utilizing various software programs including but not limited to Capture Pro, TRIM, Laser fiche and various databases verifying documents are complete and accurate.

Update, maintain and ensure accuracy of county e-docs and files, and accurately utilize the RIM (Records Information Management) system for County correspondence, records and reports (e.g., County business, general/auto liability, property insurance, workers compensation, incident reports, etc.) on a continuous basis.

Assist the public in accessing records and information in compliance with applicable regulations.

Answer questions from citizens and refer to appropriate office as needed.

Process incoming and outgoing mail and monitor mail room as needed.

Perform data entry and verify accuracy of information recorded.

Monitor record processing to ensure consistent workflow.

Monitor the data entry process to ensure continuity of document order, location of receipted documents and overall status of remaining work.

Coordinate and compile data for special projects as assigned.

Report to assigned worksite with regular, predictable, and consistent attendance.

Peripheral Duties

Keeps current with regulatory and professional advances.

Serve as a member of various committees as assigned.

Perform other duties as directed and assigned.

MINIMUM REQUIRED QUALIFICATIONS

Education and Experience:

High school diploma or GED required; Associate's degree in business management, public administration or a related field preferred.

Three (3) years of bona fide work experience with public contact customer service required; Work experience in the public sector or business environment preferred.

Two years of experience handling money and processing credit card transactions with the public required; Accounting experience preferred.

Must be able to type 40 net words per minute (npwm).

Necessary Knowledge, Skills and Abilities

Considerable knowledge of customer service practices

Working knowledge of the principles and practices of public administration

Working knowledge of modern office practices and procedures

Working knowledge of computer and data processing software programs

Working knowledge of accounting/budgeting principles and practices

Knowledge of applicable county policies, laws, and regulations affecting department activities

Skill in compiling and interpreting statistical data

Ability to maintain and protect confidential and sensitive information

Ability to effectively meet and deal with the public

Ability to scan quantities of data and identify and communicate requested information in an appropriate format

Ability to make routine financial transactions and accurately calculate general mathematical equations

Ability to work under pressure and/or frequent interruptions

Ability to navigate stressful situations while maintaining composure

Ability to understand and follow exacting verbal and written instructions

Ability to organize work effectively with attention to detail and be able to work independently or as part of a team

Ability to prioritize work and carry out assigned projects to completion

Ability to communicate effectively, in English, both verbally and in writing

Ability to operate equipment and software including, but not limited to, word processing, PowerPoint, RIM software, and data configuration software, multiline phone, computer, printer, scanner, copier, and fax

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential tasks.

While performing this job, the employee is frequently required to sit/remain stationary, talk/hear, and must possess the hand-eye coordination and manual dexterity necessary to operate/manipulate equipment (use hands to finger, handle, or feel objects/tools).  The employee is occasionally required to stand/be erect, walk/move about, and position self (e.g. bend reach, kneel, stoop, and climb stairs).

The employee must occasionally lift, maneuver, and/or move up to 40 pounds.

Required sensory abilities include vision and hearing.  Visual abilities, correctable to normal ranges, include close and color vision as well as the ability to adjust focus.

  Communication abilities include the ability to talk (i.e. verbal exchange/exchange information) and hear (i.e. exchange information accurately) within normal ranges.  Incumbent must be able to exert sustained concentration for several hours at a time.

Work is typically performed indoors in an office setting.  Work hours may include early mornings, evenings, weekends, call-ins, and holidays.

  Work may be fast-paced when dealing with multiple priorities and time constraints.  The noise level is typically moderate.