Administrative Technician

JOB TITLE: Administrative Technician

DEPARTMENT: Health

DIVISION: Administration

SALARY: Negotiable

CLOSING DATE: Until filled

Job Summary/Scope

Performs various billing functions, including Medicaid and Medicare and commercial insurance, along with administrative support functions for assigned areas. Answers telephones, schedules appointments, prepares reports, maintains records and files. No supervisory responsibilities.

Essential Duties and Responsibilities

➢ Provides administrative support to all divisions of the Health Department as assigned.

➢ Answers phone, schedules appointments, files, prepares and types routine correspondence. Responds to varied telephone questions regarding health services and schedules.

➢ Prepares and submits Medicaid, Medicare, commercial insurance and grant/contract billing. Balances reports and remittance.

➢ Performs as vital records registrar on a regular basis.

➢ Types and gathers information for reports and records, and performs data entry in support of department programs, including data entry of client immunization.

➢ Participates with other staff members in meetings to identify problem areas and develop solutions.

➢ Prepares routine reports, studies and documentation needed by upper-level staff to make decisions and complete advanced projects.

➢ Reviews bulletins, forms, manual revisions, fee schedules etc. for conflict with established procedures and processes.

➢ Communicates with various state agencies to correct client data.

➢ Acquires materials and supplies as needed.

➢ Participates in health department outreach activities.

Other Duties and Responsibilities

➢ Attends and participates in workshops and training sessions in order to improve technical competence.

➢ Assists in maintenance of patient service records.

➢ Prepares memos and letters

➢ Provides back-up of duties typically assigned to the Executive Administrative Assistant, as necessary, including, but not limited, to payroll data entry and procurement card reconciliation.

➢ Performs all other duties as assigned.

Employee Behavior and Conduct

City employees shall conduct themselves in a professional manner and shall exhibit and extend

such professional conduct appropriate for the circumstances to those with whom they come into

contact both internally and externally during the performance of their duties. Examples of

professional conduct include, but are not limited to, being communicative, informative, fair,

honest, and respectful.

Required Knowledge, Skills and Abilities

➢ Knowledge of record keeping and general office procedures.

➢ Skills in the operation and use of standard office equipment including computer and other

related equipment.

➢ Microsoft office experience.

➢ Working knowledge of computer information systems and software.

➢ Knowledge of business math computations, grammar, composition and spelling.

➢ Ability to prepare and maintain records and reports.

➢ Ability to establish and maintain working relationships with co-workers and the public.

➢ Ability to work consecutively on multiple tasks.

➢ Ability to communicate effectively both orally and in writing.

➢ Ability to complete assignments within specified timeframes.

➢ Ability to collect data and research and navigate the Internet desirable.

➢ Must be able to maintain confidentiality of sensitive medical or personal information

about clients or others.

➢ Ability to operate standard office equipment.

➢ Valid driver's license required.

Material and Equipment Directly Used

Uses a variety of office equipment including computer with various software applications, fax

machine, work processor, copier, calculator, shredder, laminator and other related office

equipment. There may be times when use of personal vehicle may be required.

Working Environment/Physical Requirements

This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25

pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires

speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms, lifting

and repetitive motions, frequently requires standing, walking and sitting and occasionally

requires climbing or balancing, stooping, kneeling, crouching or crawling and pushing or

pulling; work has standard vision requirements; vocal communication is required for expressing

or exchanging ideas by means of the spoken word; hearing is required to perceive information at

normal spoken word levels; work requires preparing and analyzing written or computer data,

operating machines, operating motor vehicles or equipment and observing general surroundings

and activities; work occasionally requires exposure to fumes or airborne particles and exposure

Working Environment/Physical Requirements (cont.)

to outdoor weather conditions, work is generally in a moderately noisy location (e.g. business

office, light traffic).

Education

High school diploma or equivalent required. Certification(s) pertaining to administrative

professional associations or processes, also desirable.

Passing of a drug screening required prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

The City is a Governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.