Administrative Team Manager

Job Description:

The Role

Welcome to our team of administrative support for the Fund and Brokerage Operations & Technology (FBOT) Business and the Fidelity Institutional (FI) Business. You will lead a team of 13 seasoned, and highly respected Senior Executive Assistants who support leaders across several business units in FI & IWMS. The role requires excellent listening skills, transparency and "owning the outcome".

As a key member of the Admin team, you will influence the work of the team by assisting with key meetings, events, programs, and serving as a point of contact for our multi-skilled team. With our large network of executive assistants in FBOT as well as FI, working collaboratively is required to support each other, while executing on important initiatives for our leadership team. Additionally below are more responsibilities of the role:

• Collaboration with team members, peers, and business partners to execute on current initiatives

• Ability to establish trust, provide an inclusive environment; nurture strong collaboration and create substantial process optimization

• Manage the FI Week Bulletin and Special Bulletin process

• Spearhead the admin team technology and cross training initiative, providing opportunities for team members to learn new skills and processes

The Expertise and Skills You Bring

• Keen planner, strategist, and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project criteria

• Innovative problem solver coupled with confident decision making for enabling effective solutions leading to high internal customer satisfaction and increased productivity

• Effective communication and organizational skills with the ability to pivot when needed and always owning the outcome

• Highly organized, takes initiative, and finds opportunities to enhance our business/team culture

• Coaching team members to be self-directed with strong accountability, decision making, conflict resolution, and transparency throughout projects and final execution of initiatives

• Ability to work with minimal direction, using sound judgement to manage sensitive, confidential information

• You are an outstanding teammate who develops strong working relationships with colleagues across the company

The Team

This role is a vital part of the FI/FBOT Admin Team Model and the company's success. Individuals serving on the administrative team are recognized and valued by their colleagues as key members of their group, department, or business unit in helping the Senior Leaders and their Team run efficiently every single day by providing primary coverage and having adequate backup support from members across the FI/FBOT Admin Team.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.