Description of Work
THIS RECRUITMENT IS FOR TWO POSITIONS 60038851, AND 60038633
The Workforce Education Unit Administrative Associate I position completes Initial Data Entry and Data Entry for electronic education documentation and official transcripts received from the child care workforce; Enters information into an Excel spreadsheet for specific paperwork; Answers Workforce Education Unit phones providing contact for the child care workforce and other DCDEE staff; Provides information regarding the status of education paperwork; Assists walk-in customers to DCDEE who have questions regarding education requirements; Accesses DCDEE WORKS and Scribbles to complete data entry and provide customer service; backup for the mail intake for the Workforce Education Unit.
RECRUITMENT RANGE: 31,200 - 32,873
19-01509 - 6008633/60038851
About the Division Child Development and Early Education (DCDEE):
The Division of Child Development and Early Education (DCDEE) implements quality standards for child care and increases access to families and their children across North Carolina. NCGS 110-85 requires that the State protect children in child care facilities by ensuring that these facilities provide a physically safe and healthy environment where the developmental needs of the children are met and where these children are cared for by qualified persons of good moral character.
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:
Demonstrated experience in Data Entry
Experience with Microsoft software applications (word, excel) and data bases
Experience with electronic filing systems
Demonstrated experience in an office setting answering phones and engaging in internal and external customers
Minimum Education and Experience Requirements
High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-527-6380.
State Of North Carolina