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Administrative Support Specialist

Expired Job

Federal Aviation Administration Washington , DC 20001

Posted 2 months ago



The Office of Airports (ARP) provides leadership to airport owners and operators (as well as key stakeholders) to ensure that U.S. airports are safe and efficient as possible. This position serves as an Administrative Support Specialist to the Associate and Deputy Associate Administrator supporting Airports in accomplishing mission critical responsibilities and key agency goals and objectives through the performance of administrative and program support duties.


Performs a variety of administrative and management support duties to assist in the planning, management, and direction of the organization. The incumbent is expected to demonstrate considerable independence in planning time and coordinates only as needed with a manager, or higher graded specialist to prioritize tasks and use assigned resources. The incumbent serves as a support specialist for support staff to coordinate multiple assignments. The assignments may be broad or limited in scope and involve other elements of the Federal Aviation Administration (FAA), other Department of Transportation (DOT) operating elements, other Government agencies, and/or private industry.
Applies experience and an advanced knowledge of qualitative and quantitative management techniques used for analyzing and measuring the effectiveness, efficiency, and productivity of administrative programs. Conducts studies, analyzes findings, and makes recommendations for work processes or programs for administrative support activities.
Identifies and anticipates office management issues and recommends solutions. Keeps Associate and Deputy Associate Administrator and others informed of changes in policies and procedures. Collects and analyzes data/information, conducts research, applies policies and procedures, identifies problems and works with high-level and lower-level professionals in day-to-day operations.
Maintains Airports business plan, ensuring all monthly reporting is received from the Division Managers and updated to the Business Plan Site. Performs quality reviews of information received and resolves discrepancies prior to input.
Assists in a variety of functions in direct support of all programs. Provides program information and staff assistance to Airports management team. Performs a full range of administrative functions for the office.

Travel Required

Not required - The job does not require any travel.

Supervisory status


Promotion Potential


Job family (Series)

Similar jobs


Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Form DD-214 is required for Veteran's Preference


Applicants must demonstrate at least one year (52 weeks) of SPECIALIZED EXPERIENCE equivalent to the next lower grade/pay band (FG/GS-10 or FV-G) in the Federal Government. SPECIALIZED EXPERIENCE is that which has equipped the applicant with the particular knowledge, skills, and abilities required to successfully perform the duties of the position, and is typically in or directly related to the line of work of the position to be filled.
Experience performing a variety of administrative, office and management support services to assist the front office in the planning, management, and direction of the organization; OR
Experience coordinating with multiple offices to accomplish assigned tasks and ensuring assigned tasks are completed based on priority and need of the office; AND
Providing guidance on established administrative policies and procedures.
You should include relevant examples of the SPECIALIZED EXPERIENCE in your work history. Errors or omissions may impact your rating or may result in you not being considered.
All qualification requirements must be met by the closing date of the vacancy announcement.


Education may not be substituted for experience.

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.


  1. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all external announcements. Therefore, as an applicant for this external announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

    In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include work history that describes how you meet the answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by an HR Specialist, as appropriate.
  2. This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website:
  3. This Level 1 (Low Risk) position requires favorable adjudication of a National Agency Check and Inquiries (NACI) background investigation prior to appointment, unless a waiver is obtained.
    4)This position is also being advertised under Vacancy Announcement #AWA-ARP-18-0036CF-59149. Review each announcement before making application to determine your eligibility to apply.
  4. Applicants may be asked to verify information they have provided on their application for employment with the FAA.
  5. Please ensure that you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
  6. FAA organizations may offer enhanced annual leave accrual to certain newly-appointed or reappointed employees. To receive consideration, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave accrual is at the sole discretion of the hiring organization, is neither an entitlement nor a guarantee.
    This vacancy is limited to 75 applicants and may close before the closing date if that limit is reached.
    This is a bargaining unit position.

Links to Important Information:,

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance

Drug test required


Required Documents

Form DD 214 (Member 4 copy)is required to claim Veteran's Preference These documents MUST be uploaded with your application on or before the closing date of this announcement. All submitted documents should reference the vacancy announcement number.

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete or missing faxed documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions.

If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service.

Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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Administrative Support Specialist

Expired Job

Federal Aviation Administration