Administrative Support Spec

Posting Details

Posting Details

Requisition Number S2833 Position Number 002644 Position Classification Title Administrative Support Spec Functional Title Administrative Support Spec Position Type Staff University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Department of Specialized Education (SES) is an academic department with undergraduate programs in special education teacher education, the dual major in elementary education and special education teacher education program, interpreting and advocacy, deaf education in teacher education, and birth-kindergarten teacher education; graduates programs at the master's level in special education and birth-kindergarten; and the doctoral program in special education.

Position Summary

The person in this position oversees administrative activities in the department, including developing processes and procedures, initiating and authorizing human resources activities, budgeting (including processing all payments and travel reimbursements), class scheduling, records management, scholarship administration, customer service, and other office activities.

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

Applicants are required to upload a list of at least three (3) professional references that includes:

• Name,

• Company Name,

• Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.

• Email Address

• Contact Phone Number

Recruitment Range $42,723 to $50,831 Org #-Department Specialized Education Services

• 12017 Work Hours of Position 8 A.M.

• 5 P.M., Monday

• Friday Number of Months per Year 12 Posting Requirements Job Family Secretarial and Clerical Career Banded Title Administrative Support Spec Open Date 06/21/2024 Close Date 07/15/2024 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency

Key Responsibilities

Key Responsibility

Budgeting

Essential Tasks

• Maintain all aspects of departmental funds; maintain budgets for Other Than Personnel state funds, non-state discretionary funds, and temporary faculty budgets; expend funds for all departmental business including travel expenses, operational expenses, recruiting and advertising costs, and event/conference expenditures; maintain and reconcile the departmental PCard; initiate paperwork for student-related payment actions including tuition waivers; complete all HR-related financial tasks such as serve as departmental time-keeper; assist in budget creation; access financial and budget data for reporting.

Key Responsibility

Business and office administration/records management

Essential Tasks

• Maintain consistent operation of all departmental administrative business by following and implementing procedures that ensure accurate record keeping of student, faculty, and employee data, departmental program data, and departmental financial data.

Key Responsibility

Personnel Management

Essential Tasks

• Responsible for all EPAF/PAF actions for faculty and staff.

• Responsible for creating, transitioning, and maintaining compliance for all departmental searches (Jobsearch and Handshake).

• Budgets, searches, hires, and processes Graduate Assistantships, including stipends and scholarships for the SOE and department.

• Manages personnel records and P&T documentation for faculty; coordinates with HR, Provost office, and facilities management.

Key Responsibility

Communication/Customer Service

Essential Tasks

• Interact with faculty, students, potential students, university officials, and business partners via email, telephone, and in person.

• Write and edit documents, forms, correspondence, and web content; explain policies and procedures; report information; read and understand documentation.

• Maintains departmental website and social media pages.

Key Responsibility

Course scheduling

Essential Tasks

• Coordinates with program leadership and department chair to create course schedules and faculty workload; enters/modifies course schedules into Banner.

• Departmental designee for Registrar and Graduate School.

Key Responsibility

Event Planning /organizing work and supervision

Essential Tasks

• Coordinate services and department-sponsored events.

• Train and supervise Graduate Assistants, student hourly workers, and temporary hires as appropriate; ensure operational policies and procedures are followed.

Competency

Competency Budgeting Competency Description

• Serves as a resource for co-workers on budget policies, procedures, and resources.

• May act as lead person within assigned area of responsibility.

Competency Level Advanced Competency Information/Records Administration Competency Description

• Performs research, data collection and analysis of information, and report writing.

• Utilizes, reconciles, and manipulates data from different internal and external software systems.

• Applies an in-depth knowledge of a variety of complex processes and procedures.

Competency Level Advanced Competency Communication

• Written Competency Description

• Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation.

Competency Level Advanced Competency Communication

• Verbal Competency Description

• Interprets guidelines, answers inquiries, and advises others regarding processes, services, and operations as applied to non-standard situations.

• Communicates expectations to other employees, which may include formal/informal training.

Competency Level Advanced Competency Office Technology Competency Description

• Utilizes advanced training/knowledge; integrates varying software applications and systems for information and records purposes.

Competency Level Advanced Competency Knowledge

• Program Competency Description

• Program knowledge includes acceptable interpretations, applications, and allowable exceptions of written policies and procedures.

• Requires knowledge of organizational structure, functions, services, programs, office procedures, and practices.

Competency Level Advanced Competency Problem Solving Competency Description

• Recognizes, defines, and resolves non-standard problems using operating procedures, research, practices, and established precedents.

• Resolves recurring issues and problems as well as some unique situations.

• Anticipates problems and develops recommendations for management resolution.

Competency Level Journey

ADA Checklist

ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions - c, Talking - c, Lifting-0-30 lbs. - o Work Environment

Applicant Documents

Required Documents

• Resume/CV

• Cover Letter

• List of References

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• Are you eligible to work in the United States without sponsorship?

• Yes

• No