Administrative Support- Interior Design Firm

Job Summary:

1. Client Interaction:
   • Serve as the first point of contact for client calls and inquiries.
   • Provide professional and friendly assistance to clients, addressing their questions and concerns promptly.
2. Operations Support:
   • Assist the operations team in reviewing punch list items and ensuring timely resolution.
   • Manage outstanding orders, tracking shipments, and coordinating deliveries with vendors.
   • Maintain detailed status reports for ongoing projects.
3. Warranty and Service Management:
   • Handle warranty-related communications and coordinate service requests.
   • Maintain accurate records of warranty information and service history.
4. Proposal and Presentation Assistance:
   • Collaborate with the design team to assist in the preparation of proposals and presentations.
   • Ensure that all necessary documentation is organized and readily available for client presentations.
5. Install Scheduling:
   • Assist Coordinate installation schedules in collaboration with the operations and design teams.
   • Communicate installation timelines to clients and ensure all logistical details are accounted for.
6. Administrative Support:
   • General administrative tasks such as data entry, filing, and managing office supplies.
   • Assist in maintaining a well-organized and efficient office environment.
   • Filing, ordering office supplies, ordering lunch and booking travel
   • Answering phones and email

• Proven experience as an administrative assistant in a commercial design or related industry.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office Suite and project management tools.
• Detail-oriented with a proactive and solutions-oriented mindset.