Administrative Support

Administrative Support

Job Description

GRM Information Management Services is now hiring an experienced Administrative Support Rep for our Jersey City NJ office. The primary responsibility is to provide administrative support to the Account Management Team and NJ/NY customers.

• Provide customer service support to NJ/NY customer base
• Handle and respond to customer requests and inquires.
• Work with Account Management team on all customer related matters
• Provide customer with proposals and final invoices
• Assist clients with GRM’s online portal questions

Requirements

Desired Skills & Experience

• Minimum of 3 years of administrative and customer service experience.
• Ability work within a team environment
• Excellent written and oral communication skills
• Strong computer skills
• Knowledge of Salesforce.com

Company Description

GRM Information Management Services is a leading provider of lifecycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, digital/electronic document management, data protection and certified destruction clients. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center, business process workflow automation, a blended paper to digital solution. GRM’s full-service capabilities are available in major markets throughout the U.S., including Atlanta, Baltimore, Boston, Chicago, Houston, Indianapolis, Los Angeles, Miami, New York/New Jersey, Philadelphia, San Francisco, and Washington, D.C.

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Benefits

We offering a competitive compensation program with excellent benefits including a 401(k) program.