Administrative Support

Opening its doors over 40 years ago, FSSI is one of the largest woman-owned providers of document services in the western United States, specializing in highly-customizable print and mail, electronic delivery, marketing and compliance solutions. As a vibrant, growing organization, FSSI is looking to expand our team.

We are currently looking for Administrative Support to join our accounting team in Santa Ana, CA. This position is responsible for supporting the daily operations of the accounting department and supporting the Client Services team with tasks that meet the day-to-day needs of clients’ accounts. This position is also responsible for supporting and backing up the responsibilities of the receptionist.

Schedule: Mon-Fri, 8:00 am - 5:00 pm, with a 60-min unpaid meal period. This is an onsite position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support the Accounting team:

• Print and mail invoices to customers on a daily basis.
• Help with completing charges/transactions within the credit card portal.
• Assist credit card holders with any questions or help needed with their credit cards.
• Assist Accounting department with reports and forms.
• Other tasks as assigned.

Support the Client Services team:

• Manage and report physical pulls of documents from print files.
• Creation of shipping labels for overnighting of documents, including accurate billing references.
• Assist with reviewing postage and inventory balances.
• Create client reports and assist with Statements of Work, price sheets, and other client-related documents.
• Assist with development sample reviews as needed.
• Other tasks as assigned.

Backup to the Receptionist:

• Answer and direct phone calls in a polite and timely manner.
• Welcome visitors in a warm and friendly manner, and answer and refer inquiries.
• Manage access to front door and monitor the front and back gates, allowing access to guests, vendors, and delivery services.
• Follow processes to secure access to the facility by issuing visitors passes, ensuring visitors sign in and out and are escorted by the appropriate FSSI employee.
• Collect and distribute mail and messages.
• Maintain a safe, clean, and organized reception area.
• Performs additional duties as needed from other departments and/or managers.

Requirements

EDUCATION, EXPERIENCE & SKILLS

• High school diploma, GED or equivalent required.
• 2 to 3 years of related experience in an office environment.

PHYSICAL REQUIREMENTS

Regularly required to use hands and/or fingers to grasp, handle or feel; reach with hands and arms; and talk or hear. Frequently required to sit, stand and walk. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision required by this job includes close, distant, and peripheral vision, and adjust focus. This job operates in a professional office and in a manufacturing/production environment. This role routinely uses standard office equipment such as computers, printers, phones, photocopiers, and filing cabinets. While this job does not require operating any production equipment, it is necessary to walk the production floor in fulfilling the management of the day-to-day needs of client accounts.

Benefits

FSSI offers its employees competitive pay and benefits with opportunities for growth and advancement. Benefits include (subject to eligibility and plan terms):

• 401(k) & Roth
• Participation in Employee Stock Ownership Plan
• Medical, Dental, and Vision Insurance coverage
• Life insurance provided, and voluntary additional life insurance options
• Paid holidays
• Paid sick leave
• Vacation time
• Employee Assistance Program
• Additional perks and employee programs

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex or gender, national origin, disability, or status as a protected veteran.

Hiring Pay Range (hourly paid): $21.00 - $24.00 an hour

Schedule: Full-time, Mon-Fri, 8am-5pm