Administrative Support & Customer Service | Wilcox Steel

Wilcox Steel/Ryerson has an opportunity for an Admin Support/Customer Service position. In this role you are responsible for administrative duties such as production orders, billing, receiving, customer service, inventory, reporting, filing, and shipping.

The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Roles and Responsibilities:
You will be responsible operations paperwork and entering/updating our current computer system; production work orders, shipping truck load lists, customer follow up emails/calls(inbound/outbound)
You will use your organizational skills to ensure that all shipping & receiving paperwork is filed correctly and completed on time
Managing inventory is critical; you will use our system to make sure our center has the right inventory levels and work with the Sales Manager and/or Production Supervisor
Experience creating/updating reports and manipulating data using database/excel applications
Microsoft Office Suites, such as Excel, Outlook and Word, will be required for this role
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice