Administrative Support Associate - Journey

Job Title Administrative Support Associate

• Journey Position Number 944789 Vacancy Open to All Candidates Time-Limited No Department Homepage https://registrar.ecu.ed Advertising Department REGISTRAR Division Academic Affairs Classification Title 10421 Admin Support Associate Competency Level 2

• Journey Working Title Administrative Support Associate Number of Vacancies 1 Full Time Equivalent (FTE) 1.0 Full Time or Part Time Full Time Recruitment Range $33,540 - $43,168 Anticipated Hiring Range $34,991 Salary Grade Equivalency GN04 Work Schedule M-F Work Hours 8:00 a.m.

• 5:00 p.m. Position Location (City) Greenville Job Category Staff

• Office/Clerical Organizational Unit Overview

The Office of the Registrar is responsible for the integrity of student records for the university, the planning and execution of registration of students each semester, assignment of classroom space for classes and meetings, issuing grades, issuing transcripts, certification of degree requirements for students, mailing diplomas to graduates, and maintenance of a computerized student database.

Job Duties

Duties/Responsibilities: Register students (undergraduates in person with appropriate signature/PIN and graduates in person, over phone or via e-mail); answer main phone lines for the Office of the Registrar; process change of address, name and SSN requests; change majors/programs as requested by departments; manage the Regis@ecu.edu mailbox; facilitate course roster verification; refer students, parents, alumni, faculty, staff and the general public as necessary; serve as backup for the front desk and be a first point of contact for the Registrar's Office. The public contact this position has is highly visible and demanding. There is daily personal and telephone contact with students, alumni, staff, faculty, school deans, departmental chairpersons, parents, and the general public.

Minimum Education/Experience

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification required by statute or regulation

None

Preferred Experience, Skills, Training/Education License or Certification required by the Department

None

Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.

• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

• Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date 06/24/2024 Job Close Date

• Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 07/08/2024 Open Until Filled No Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/72102 Alternate option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

AA/EOE

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.