Administrative Support Associate II - Gcic Police Services

Class Summary

Job Description

This position is responsible for providing support to the department by guiding operators in correct GCIC usage, allowing or denying entry requests; validating records maintaining, and updating the GCIC/NCIC computer system.

Essential Duties

• Performs basic office duties, such as copying, filing, faxing, typing standard documents, preparing, sorting, and distributing mail

• Enters, updates, and or cancels data into GCIC/NCIC system, such as wanted/missing persons, stolen articles, vehicles, guns, boats, etc.

• Validates reports sent to GCIC/NCIC monthly

• Serves as the point of contact for validations and all other GCIC/NCIC network related matters

• Ensures that terminal operators responsible for "HIT" confirmation procedures have immediate access to case files

• Sends and receives notifications/teletype to GCIC/NCIC agencies related to wanted/missing/located persons, stolen vehicle and/or property crimes

• Performs other duties of a similar nature or level

Other Job Requirements/Information

• This position may require: 24 hour on call assignment, overtime, or working weekends, holidays, 10-hour, 12-hour, and rotating shifts;

• This job is a civilian position in a public safety department Due to the sensitive nature of this position, a public safety background is required to include motor vehicle & criminal histories, and fingerprinting.

• Must earn GCIC/NCIC Certification with 6 months of employment

Grade

The grade for this position is B211.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• High School Diploma, or G.E.D.;
• Two years of administrative support or related office experience;
• or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

Additional Information

Gwinnett County Police Department

The Gwinnett County Police Department is a nationally accredited and rapidly growing police agency located in the northeastern quadrant of the Atlanta metropolitan area. The Department has an authorized strength of 930 sworn officers 129 Communications Officers, and 167 civilian employees with the responsibility of providing law enforcement services to approximately 900,000 residents within an area of 436 square miles. The Department is organized into the Office of the Chief and two Bureaus with four Divisions: Training, Support Operations, Criminal Investigations, and Uniform.

For more information about this department, pleaseclick here.

About Gwinnett County

Welcome to Gwinnett County - one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.

The county's population in 2000 was about 588,448 and we've only continued to grow since then, with the population expected to reach one million by the year 2022.

Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.

The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County's values.

In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.

Vision

Gwinnett is the preferred community where everyone thrives!

Mission

Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values

Integrity: We believe in being honest, building trust, and having strong moral principles.

Accountability: We believe in stewardship, transparency, and sustainability.

Equity: We believe in fairness and respect for all.

Inclusivity: We believe in engaging, embracing, and unifying our communities.

Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring Process

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.