Administrative Support Assistant (Cys) Developmental Nf-02/03

Department Of Defense Detroit , MI 48222

Posted 2 weeks ago

  • Duties

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Duties

Summary

The Area of Consideration for this announcement is for U.S. Citizens and Non-Citizens within the local commuting area of Detroit Arsenal. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.)

This position is located in Detroit, Michigan.

This is a Regular Full-Time position with a minimum work week of 40 hours and eligible for benefits.

Learn more about this agency

Responsibilities

  • Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.

  • Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children?s departure to ensure only authorized individuals remove them from the building.

  • Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.

  • Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.

  • Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Travel Required

Not required

Supervisory status

No

Promotion Potential

None

  • Job family (Series)

0303 Miscellaneous Clerk And Assistant

  • Requirements

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Requirements

Conditions of Employment

  • Must be 18 years of age or older at time of appointment or placement into the position

  • Direct Deposit and Social Security Card are required

  • Meet qualification/eligibility/physical/background requirements for this position.

  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations

  • A one year probationary period may be required (either initially or upon conversion, if applicable).

  • Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required

  • May be subject to an irregular hours, evening and or weekends

  • Satisfactorily complete an employment verification (E-Verify) Check.

  • Complete and signed DA 3433 is required prior to entrance on duty

  • Travel to on and off post locations may be required.

Qualifications

NF-02 Qualifications :

  • Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.

  • Experience using office automation to prepare documents, manage files, and maintain records.

  • Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).

NF-03 Qualifications:

  • Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.

  • Must possess experience demonstrating customer service and business communication skills.

  • Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.

  • Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases.

  • At least 1 year experience equivalent to the next lower grade level NF-02.

  • Highly qualified candidates will possess experience utilizing automated systems for childcare operations.

Selections can be made at either grade.

Full position description can be found here: NF-02 NF-03

Education

This job does not have an education qualification requirement.

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Administrative Support Assistant (Cys) Developmental Nf-02/03

Department Of Defense