Therapeutic Associates Highline Hand Therapy has an opening for an Administrative Supervisor. The Administrative Supervisor will perform all duties necessary to coordinate the efficient work flow of the clinic staff, patients and other customers. The responsibilities of the role include but are not limited to managing all front office duties, such as, insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database to provide timely, accurate and efficient work flow processes. Additionally, the Administrative Supervisor communicates with third-party vendors, patients, and insurance carriers to verify insurance benefits, collects co-pays, co-insurance, and fees and reconciles clinic accounts. This position is also responsible for patient and other records.
Associate's degree or equivalent experience
Two years of prior medical office work experience, preferred
Two years customer service experience
Working knowledge of medical insurance billing or coding
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