Administrative Spprt Spclst I - Sr

Position Details

Req ID:

req17646

Position Title:

Administrative Spprt Spclst I - Sr

Position Type:

Staff Full-Time

Position Number:

633479

OSU Campus:

Stillwater

Department:

OKLA VETERNY MEDCL TEACHING HOSP

Location Address:

Veterinary Teaching Hospital, Oklahoma State University

Stillwater, Oklahoma

United States

Hiring Supervisor:

Dr. Kelly Black

Hiring Range

(Contingent upon available funding):

13.50 - 20.00, Hourly

Work Schedule:

M-F 8 am to 5 pm

Faculty Appt Period:

Job Summary:

Responsible for maintaining high-quality front-line customer service to faculty, staff, CVM students and other guests who visit the Veterinary Teaching Hospital. Ensures exceptional customer service is provided to walk-in traffic, email inquiries, and in-bound phone calls.

Demonstrates initiative to ensure customers are always served quickly and accurately. Provides direct administrative support to the VTH Director, VTH Administrator, and VTH Administrative Associate. Requires excellent customer service attitude and an ability to work under pressure and participate in a team environment.

Must maintain confidentiality and sensitivity in handling employee information. Promotional Opportunities may be available through an established career development plan. Employment is contingent upon successful completion of a pre-employment background investigation.

Special Instructions to Applicants

Please attach resume and three references

Education & Experience

Position Qualifications:

Required Qualifications:

High school/GED and 1 year of clerical/customer service experience. Post-secondary education may substitute for years of required experience.

Must have excellent interpersonal communication skills in order to interact professionally with all levels of administration. Must be self-motivated and well organized.

Capable of independent judgment, decision making, and performing with minimal oversight or supervision. MS Office experience. Confidentiality required.

Preferred Qualifications:

Eight years of clerical/customer service experience.

Completion of the Ambassador Program, Leadership Development Program, Fiscally Fit, or HR Star

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates.

Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.