Administrative Specialist

This position is being reposted.  Previous candidates need to reapply in order to be considered.

The DSB Career and Training Center (CTC) is a dynamic environment which continuously grows and evolves to meet the needs of the population served. In this setting, residentially based services are provided to individuals who are visually impaired, blind or deafblind to assist them with achieving their goals of independence, education and employment. Instruction and/or residential services are provided 24 hours a day, five to seven days a week.

Most individuals who participate in services are referred by Vocational Rehabilitation Counselors and need comprehensive training in order to succeed with their planned goals. The CTC provides a wide range of services to assist eligible individuals adapt to vision loss, improve their confidence, and gain skills which enable them to obtain employment in competitive, integrated environments. Services tailored to this specific population include: assessments of current functioning, interests, aptitudes and visual potential; daily instruction according to individualized schedules; health and wellness coaching, guidance and counseling, recreational therapy, as well as evening activities onsite and in the community. Instruction is primarily provided in-person. Remote instruction is also provided when needed and when feasible. The DSB Career and Training Center follows current CDC and DHHS guidelines regarding COVID-19 precautions.

The Administrative Specialist is often the first point of contact for callers and visitors. The individual in this position interacts respectfully with diverse populations including those who are receiving services, Center staff, non-Center DSB staff, partner agencies and visitors. This role is part of an admin team which works together to make sure administrative needs for the Center are met so services can be effectively provided to participants.

Key responsibilities of this position include:

• Respectfully greet participants and visitors to the building
• Determine the needs of participants and visitors in-person or by phone and appropriately direct them to internal and external resources
• Engage staff in a collaborative and supportive manner
• Crosstrain in other administrative staff duties so that the so that administrative needs for the Center are consistently met
• Serve as the primary support staff for the Center Director, assisting with composing and proofreading communications as well as with organizing information and data
• Communicate clearly and concisely, both orally and in writing, so that staff receive pertinent information as requested by the Center Director or other management
• Serve as a point of contact for maintenance and housekeeping concerns
• Track the submission of reports on service provision
• Compile accurate monthly reports in MS Excel
• Write letters and coordinating mailings
• Troubleshoot office equipment
• Create authorizations for payments in the case management system
• Scan documents according to protocols related to PII and PHI
• Manage and organize electronic and paper files
• Serve as a point of contact for the building in case of an emerge

Since 1935, the mission of the North Carolina Division of Services for the Blind (DSB) has been to enable people who are visually impaired, blind, and deafblind to reach their goals of independence and employment.

To see the impact of DSB's involvement in the community, please click on the links below

Patricia Turner https://vimeo.com/266201278

Christina Sterling https://vimeo.com/206631523

About NC Department of Health and Human Services:

The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits  

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Please refer to the link below for additional information

https://oshr.nc.gov/work-for-nc/how-do-i-get-job

• Ability to communicate effectively orally and in writing.
• High level of attention to detail.
• Experience with entering data in MS Excel.
• Experience working in a setting that serves individuals with disabilities.

Management Preferences

• High level of experience creating and maintain MS Excel Spreadsheets.
• Administrative experience in a human services facility and/or interacting with people with disabilities.

Physical Requirements

Stooping, Crouching, Reaching, Walking, Fingering, Talking, Hearing, Repetitive Motions, in a sedentary environment.

Salary determination is based on equity, education, and experience.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;

OR

An equivalent combination of education and experience.The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Consideration for this vacancy, all applicants must complete an on-line application using this link, http://www.oshr.nc.gov/jobs/index.html.  

If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.  To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at

855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.