Administrative Specialist (Revenue)

SALARY

The minimum salary is $21.898 per hour

This position is eligible for overtime (non-exempt), if applicable.

Pay Grade 516

FILING DEADLINE DATE

The deadline to apply is Monday, July 8, 2024.

GENERAL DESCRIPTION

The purpose of this classification is to provide routine administrative support in a variety of functions within an organizational department, division, section or another group.

MINIMUM REQUIREMENTS

• Associate's degree or two (2) years of college education in a related field

• Two (2) years of related experience

• Additional years of related education may substitute for years of related experience

• Additional years of related experience may substitute for years of education

ESSENTIAL FUNCTIONS

• Performs research and processing to identify, link, and transfer delinquent LEXserv balances to appropriate responsible account holders.

• Work with the LEXserv team to correct account issues, including misapplied payments, overpayments, and underpayments.

• Serves as collections escalation role for LEXserv customer disputes.

• Communicate with customers regarding LEXserv questions, provide installment plans, reinstate water service, and collect delinquent balances.

• Performs related work as assigned.

SPECIAL LICENSE/CERTIFICATION

None.

SPECIAL REQUIREMENTS

• Some positions must be available for call-back and on-call duty or flexible work hours, as required, and the ability to work weekends and holidays, as assigned or during emergencies

• For positions located within the Division of Police, must not have been convicted of a felony or serious misdemeanor; due to work with potentially sensitive information, must adhere to applicable confidentiality and privacy standards; and, are subject to a polygraph and extensive background check prior to employment and/or after employment.

• For positions located within the Division of Community Corrections, must be a United States citizen; must be at least 21 years of age; must complete required training for working in a secure environment; must not have been convicted of a felony or serious misdemeanor; and, subject to an extensive background check and bi-annual tuberculosis testing.

• In accordance with CAO Policy 23R ¿Acquisition of Real Property From Property Owners under Certain Notices and/or Orders¿, no employee who works in a Division with regulatory or civil enforcement authority over real property located in Fayette County shall acquire an interest in real property in Fayette County with any outstanding citation, notice or order from the Division in which he or she works regardless of whether the citation, notice, or order was issued by the employee or someone else in the Division. This policy extends to immediate family members and the Commissioner of the Department in which the identified employee is employed. Employees may be required to disclose all real property owned by the employee as well as his/her immediate family members. Property and business ownership exemptions may apply.

HOW TO APPLY

Submit LFUCG electronic application through lexingtonky.gov/jobs and attach/upload applicable documents to verify your education, training, certification/license(s), or DD214 (for military preference with appropriate discharge) by filing deadline date.

RESUMES CANNOT BE SUBSTITUTED FOR THE APPLICATION, but are highly encouraged to be attached/uploaded to the application.

Please note that the section titled "Application Questionnaire" has to be completed every time a new or revised application is submitted. Even if other information is pre-filled, the Questionnaire does not transfer.

• APPLICANTS WHO FAIL TO COMPLETE THE ELECTRONIC APPLICATION IN ITS ENTIRETY WILL NOT BE CONSIDERED FURTHER*

CLOSING STATEMENT

Lexington-Fayette Urban County Government offers an outstanding benefits package. Links to our most popular benefits are below:

• Health and wellness benefits: lexingtonky.gov/health-and-wellness-benefits

• Paid and unpaid time off benefits: lexingtonky.gov/index.php/paid-and-unpaid-time-benefits

• Direct deposit is required of all employees.

The LFUCG is an Equal Employment Opportunity (EEO) employer, and as such is committed to nondiscrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation or gender identity in hiring, promotion, discharge, pay and other aspects of employment.

CONTACT INFORMATION

For further information, call, e-mail, or visit:

Division of Human Resources

200 East Main St.

Lexington, KY 40507

Phone: (859) 258-3030

Website: lexingtonky.gov/jobs

E-mail: jobs@lexingtonky.gov