Administrative Specialist III

The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky.

By joining our Division of Driver Licensing / Nia Center Section as an Administrative Specialist III in Jefferson County, you will have the opportunity to provide professional support to the division head, office or unit in the development, implementation and maintenance of various programs, projects or activities.

Holders of the Administrative Specialist III position will complete tasks such as:

• Review and analyze complex applications by screening original legal documents presented for vetting Identity

• Assist customers in reviewing and processing any documents acceptable to determining a driver's status for issuance.

• Provide professional customer service by phone, email and face to face services.

• Processes fees and complete daily reconciliation reports.

Holders of this job will obtain the following skills:

• Obtain experience vetting legal identity documents.

• Obtain enhanced professional customer service skills.

• Obtain a background in working with government policies and regulations.

• Obtain accounting skills with reconciling and reporting daily fees.

Desired candidates possess the following requisite skills or experience applicable to the position:

• Experience with phone and face to face customer service.

• Experience with collecting money and providing a service.

• Experience with data management in processing systems.

• Experience providing training to subordinates.

The position is sitting at a desk and could have minimal lifting and travel with overnight stays.

If you are looking for a rewarding career with a culture of employee involvement, where teamwork is the norm and measurement of performance is essential, the Kentucky Transportation Cabinet is for you!

Applicants must be currently authorized to work in the United States for any employer.

The Kentucky Transportation Cabinet (KYTC) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. KYTC will only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that KYTC has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://dhs.gov/e-verify

Minimum Requirements

EDUCATION: Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS: Three years of professional, administrative, or business experience.

Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.

Substitute EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Incumbents working in this job title primarily perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Chris Sharp at chris.sharp@ky.gov or (502) 782-7383.