Administrative Specialist II - Laurens MHC

Job Responsibilities

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

THIS POSITION IS REPOSTED

• Previous applicants are still under consideration and do not need to reapply*

This position is located with the Department of Mental Health, Beckman Center for Mental Health Services, Laurens Mental Health Clinic, 442 Professional Park Road, Clinton, SC.

Under general supervision, performs a variety of advanced administrative and clerical duties which are critical in meeting Access to Care Protocols and to the general operation of the mental health clinic.

Responsibilities for the position of Administrative Specialist II, include, but are not limited to:1. Will adhere to Access to Care protocols to include: Completion of C-20's as appropriate, Managing a Will-Call list, and and making appointment reminder calls.

2.Will manage scheduling for all telehealth and clinic-based patient appointments and Prescription requests.

3.Will provide professional and courteous customer service to include: Answering the telephone timely and routine calls appropriately, greeting/orienting clients and visitors to the clinic, ensuring patients and visitors are seen for appointments in a timely manner. Maintaining a neat and orderly lobby.

4.Ensures that all patients complete registration/intake per DMH policy and Quality standards. Provides patients assistance with voter registration.

5.Ensures that patients receiving a self-pay reduction have submitted appropriate documentation. Will complete yearly financial updates on each client in accordance with SCDMH DoFS and Beckman policies and procedures.

6.Will collect self-pay charges and make deposits in accordance with SCDMH (Department of Financial Services) policies and Procedures.

Minimum and Additional Requirements

State Minimum Requirements: A high school diploma or GED.

Agency (Facility) Minimum Requirements: A high school diploma and two years of clerical experience; or an associate degree in secretarial science or other related field; or three year's clerical experience.

Note: If any Agency/Facility Requirements are listed above, applicants must also meet those requirements to be considered for the position.

Preferred Qualifications

Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment.

Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

• 15 days annual (vacation) leave accrual per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• State Retirement Plan and Deferred Compensation Programs