Great Opportunity for an Administrative Specialist with excellent customer service skills and MS Office Suite proficiency.Must have a current TS/SCI clearance and have a currently active polygraph. Will sponsor to updgrade polygraph.Qualified candidates would be working for ADET (Associate Directorate for Education and Training) Learning Support Services in direct support of the customer and the National Cryptologic School (NCS). Contractors offer support for the training functions that support ADET and the NCS. Skills needed:
Prepare and maintain documents/files/folders.
Record and Maintain data records in Databases.
Prepare and maintain schedules.
Prepare and deliver briefings.
Initiate, track and conduct follow-up for tasking.
Validate requirements.
Send out welcome letters in support of synchronous learning events
Reserve rooms in support of synchronous learning events
Coordinate site visits or field trips for a program or learning event
Test the audio/visual (A/V) equipment and computer systems
Track completion of pre-work from students
Generate course syllabi
Provide the administrative remarks to the students, i.e., standard opening remarks, course evaluation process, etc.
Track down student “no shows” and record it in ELM and ATTRS
Advise the Curriculum/Program Manager of possible changes in course requirements (enrollment increases, facility changes, etc.)
Submit requests to obtain new course designators
Enroll/withdraw students
Prepare course/event completion certificates and obtain appropriate signatures
Prepare and maintain course folders in the shared drive
Prepare and maintain official hard copy course folders
Communicate with external students in the Intelligence Community (IC)
Set-up student and instructor computer accounts/passwords
Submit requests to clean-up files on computer systems after each class.
Requirements:
One (1) year experience participating in a synchronous learning environment
Four (4) years in Microsoft Office Suite of products and have basic application trouble-shooting skills.
Four (4) years of customer service skills/principles.
Will eventually obtain MS Office and Customer Service Cert. Flash pays.
Can apply to https://flashtg.com/flash-technology-careers or send resume to dmagruder@flashtg.com.Some of our benefits include:401(k) with 6% company match - VESTS IMMEDIATELY Medical Insurance (with HSA and HRA options) Dental and Vision Insurance Life and Disability Insurance Complimentary AURA Identity Theft Protection Tuition/Certification Reimbursement Paid Time Off Referral bonuses And more!
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