Administrative Specialist I (Switchboard)

Job Responsibilities

About Whitten Regional Center

Whitten Regional Center is a residential facility of the South Carolina Department of Disabilities and Special Needs located in Clinton, SC serving residents with intellectual and developmental disabilities.

Functions as the switchboard operator for Whitten Center and assists the Facility Officer of the Day with various duties, primarily with obtaining staffing coverage in the residential service area and disseminating information to appropriate areas of the facility.

• Answers and screens calls coming into the switchboard, forwarding calls as appropriate and taking messages as needed. Facilitates obtaining emergency services as needed.

• Assists the Facility Officer of the Day with obtaining residential service staffing numbers and documents as appropriate. Assists with completion of target staffing documents.

• Prepares the daily FOD and Switchboard logs documenting the activities of the FOD and Switchboard operator for each shift. Disseminates the logs appropriately.

• Greets visitors coming into the Administration Building, issues visitor badges, answers general questions of visitors, contacts units/program areas of visitors. Assists family/staff with questions re: trips/home visits.

• Other duties as assigned.

The South Carolina Department of Disabilities and Special Needs offers an exceptional benefits package for FTE positions that includes:

• 15 days annual (vacation) leave accrual per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• Health, Dental, Vision, Long Term Disability, and Life Insurance

• State Retirement Plan and Deferred Compensation Programs

Minimum and Additional Requirements

There are no minimum training or experience requirements for this class.

Preferred Qualifications

A high school diploma and one year of clerical experience. Requires a general knowledge of office practices and procedures. Sufficient knowledge of vocabulary to ensure accuracy in spelling. Must be proficient in computer programs, particularly Excel and Word. Must possess good visual and communication.

Additional Comments

About Our Agency: The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.

EEO Statement: DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex --including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept. of Social Services' Child Abuse and Neglect Central Registry screening, and CMS "List of Excluded Individuals/Entities" screening; SC Dept. of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with DDSN consumers, a (2) step PPD testing or QuantiFERON TB Gold testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume may not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.