Description of Work
This is a repost. All previous applicants must reapply to be considered.
Salary Grade: GN06 Salary Range: $31,200 - $45,420
District V Winston-Salem- 470 W. Hanes Mill Rd, Suite 103 Winston Salem
This position serves as administrative and office procedural support to a District Law Enforcement Supervisor. Work involves coordinating a full range of support activities necessary for the efficient operation of the district and management of the district office.
Employees in this position have a great deal of contact with the public, both in person and on the telephone, and are typically the first contact that a customer has with the district office.
This individual must independently discern the need of the customer and which classification of employee will be responsible for responding. This employee must also possess a base of knowledge concerning the functions of other sections of D.M.V. as well as several other departments of state government, in order to appropriately refer customers who have come to the wrong office.
This position is also responsible for the appropriate handling of confidential information, both in written and verbal form, and keeping the district law enforcement supervisor informed of issues vital to the district. Reports reflecting the performance of the district and of individual personnel are prepared and forwarded to Bureau headquarters by this employee. Financial matters regarding payroll entry, verification, and approval, as well as expense vouchers are managed by this position.
This position is responsible for handling issues within the district related to problems with state-issued cellular phones and pagers. This position also is the initial contact for employees in the district with human resources issues such as health insurance, dental insurance, and changes of address for payroll purposes. The individual in this position must also act in a support capacity for other employees working in the field that need information which must be accessed via computer or other means.
General office duties such as computer knowledge, filing and the use of office machinery are also a part of this position.
This employee must be a team player and take direction from the District Supervisor, or the Assistant Supervisors within the district. He/She must be familiar in using Outlook mail and setting schedules using outlook calendar for the management staff within the district office. He/She must type memorandums maintain statistical information, complete inventory reports, legal document preparation and status reports.
Knowledge, Skills and Abilities / Competencies
Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:
Experience with office practices, techniques, and technology
Customer service experience, including resolving customer issues
Experience interpreting and/or explaining policies, procedures, and laws
Experience gathering and analyzing data in order to determine proper courses of action
Experience completing and/or maintaining records and reports
The License and Theft Bureau is an equal opportunity employer
DMV does not accept faxed applications, applications must be submitted on line Minimum Education and Experience Requirements
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Supplemental and Contact Information
HR Department #919-615-5043
Applicant must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
State Of North Carolina