Description of Work
Salary Grade: GN06 Salary Range: $31,200 - $48,058
This position is in the Quality Control Unit of Business Services. This position examines and inspects title and registration documents for proper completion and fee collection according to State and Federal requirements. This position verifies source documents for evidence of potential fraud and/or alterations and will review & enter data, using the State Titling and Registration System (STARS) mainframe database while maintaining a daily production goal.
Knowledge, Skills and Abilities / Competencies
Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:
Experience interpreting/applying laws, policies & procedures.
Experience gathering and analyzing data to determine proper courses of action.
Experience inspecting documents with accuracy and attention to detail.
Experience using Windows Operating Systems, Excel, Word, Access, Outlook, Calculators
Experience in customer service resolving customer issues.
Minimum Education and Experience Requirements
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Supplemental and Contact Information
Pamela V. Norfolk
Applicant must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
State Of North Carolina