Administrative Specialist I

Grade: NC08       Salary: $36,682 - $64,194

• This position is an anticipated vacancy*

This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.

This position is located in the Renewal, Titles and Plate Unit of Vehicle Services Section. This position is responsible for providing customer service to the general public in all areas of vehicle registration.

This position requires technical skills in order to process requests from customers using the STARS program. This position is proficient in examining title, registration, and identification documents to detect fraudulent, altered, or suspicious items.   This position is also responsible for examining currency to ensure it is authentic.

This position accepts payments for services rendered and observes all proper money handling procedures. This position inspects title and registration documents to ensure they are executed in the manner stated in the General Statutes and fees are collected or adjusted according to the same statutes. The other duties of this position include researching and responding to refund requests, cancellation of title records, address changes, requests for certified records, real estate/mobile home cancellations and various general inquiries and correspondence.  Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Demonstrated ability to proficiently use correct grammar, spelling, and vocabulary to compose/proofread correspondence.

• Demonstrated ability to interpret and explain policies, procedures, and laws.

• Experience in computer and Mainframe databases.

• Experience in reviewing detailed documents and records for accuracy and authenticity.

• Experience with recording, compiling, summarizing, analyzing data, and balancing a cash drawer.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. Sharon Ashe 919 615 7231

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application.  If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.