Administrative Specialist I

Sarasota County Government Careers Sarasota , FL 34236

Posted 4 months ago

Administrative Specialist I (Working Title: Technical Services Delivery Specialist): This is a Technical Services administrative specialist position responsible for receiving library materials and preparing library materials for transit to the libraries. In the team environment employees will participate in setting unit, library, and system goals, contribute to decision making and evaluation of progress. Employees will collaborate with co-workers to support the team process.

Duties:

Customer Service

  • Implements standards of service that ensure the prompt and efficient resolution of each inquiry from internal and external customers, delivered with the utmost courtesy and respect.

  • Keeps abreast of developments, new trends, and innovations in libraries.

  • Provides information to internal customers as needed.

  • Attends library team meetings.

  • Provides assistance at service desks and to other sections as needed.

  • Represents Sarasota County to library users.

Collection Development/Maintenance

  • Receives and verifies deliveries of all materials against order/packing slips and invoices.

  • Performs routine problem solving with deliveries.

  • Compiles and logs receipt information regarding shipping errors, missing or damaged items.

  • Prepares items for processing.

  • Performs and oversees security tagging of all materials.

  • Sets all materials ready to be shipped to library locations to In Transit codes and prepares for courier deliveries.

Staff Development

  • Participates as a member or Team Leader in assigned short-term special projects.

  • Participates in cross training in other sections and aids in cross training in their section.

  • Provides opportunities for continuing professional development of self and others, especially in acquiring relevant understanding and skills.

Administration

  • Attends annual cash management training and assists in all areas of business unit cash management as required.

Minimum Qualifications:
A High School Diploma, GED or equivalent education and 0 - 2 years business-related experience or exposure. Possesses an aptitude and willingness to learn.

Job Competencies: Effective verbal and written communication skills. Knowledge of standard library procedures. Skill in operating computers and standard office equipment. Strong organizational skills and the ability to work productively in a team environment. Responds appropriately to controversy or sensitive issues, places priority on responses to internal/external issues.

Sarasota County Government is committed to wellness and successful applicants must be tobacco free for twelve months preceding date of application.

Drug Free Work Environment EOE/AA/ADA


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Administrative Specialist I

Sarasota County Government Careers