Administrative Services Officer

Introduction
YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY
THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION.��The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.
Qualified applicants must be current�county employees and have�completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney's Office, the Medical Center, and the Superior Court) by the last day for filing.� A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.
Applications will only be accepted online.

DESCRIPTION
THE COUNTY:
Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.
Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community.�
The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County's mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.
THE POSITION:
Under administrative direction, to manage and oversee various administrative service staff and functions at an agency or departmental level; to serve in a consultative role to management in addressing and resolving administrative, programmatic and policy matters; to facilitate the implementation of a wide variety of programs and projects; and to do related work as required.

Positions in this class normally exercise full management authority for making decisions and implementing programs to facilitate the effective provision of administrative, business and analytical services to the assigned organizational unit. Areas of responsibility may include budget development and administration, personnel, purchasing, management and operational analysis and the provision of office and related support. Supervision of professional and/or paraprofessional staff is also required. This class is distinguished from Financial Services Officer which has management level responsibilities in the specialized areas of budget development and integration, contracts and grants administration, revenue projection and enhancement and financial analysis, with general administrative services being of a secondary nature. It is further distinguished from Administrative/Financial Services Manager, which, as a second-level manager, directs and oversees both administrative and financial services staff and activities at an agency level or for a large county department with complex, multiple funding sources and contracting and reporting activities.
THE VACANCIES:
We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification.� The immediate vacancy is located in the Alameda County Community Development Agency.� Click here to view the department's website:��Community Development Agency

• Alameda County (acgov.org).
  THE IDEAL CANDIDATE:
  Ideal candidates will also have successfully demonstrated the following critical attributes:

Has a proven track record interpreting, explaining, and applying complex policies, regulations, and procedures.

Has a collaborative spirit, the ability to effectively lead a multidisciplinary team, and believe in and inspire teamwork by being accessible, supportive, open-minded, empathetic, and able to effectively manage conflict.

Is an effective problem solver who uses sound judgment and quickly identifies and understands issues, problems, and opportunities; uses data, logic, and sound judgment to evaluate alternatives and recommends viable solutions; and solves problems consistent with available resources, facts, constraints, and probable consequences to achieve desired organizational or service care goals.

Is an effective communicator who clearly conveys information and ideas verbally and in writing to individuals or groups in a manner that meets audience needs and helps them understand and retain the message; and relate well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.

Has managed, organized, and prioritized complex work and while meeting critical deadlines.

Has been successful planning supervising, reviewing, and evaluating the work of others, either directly or through subordinate supervisors.
For a detailed listing of the essential responsibilities and core competency requirements for this position, please Click Here for the job description.

MINIMUM QUALIFICATIONS
EITHER�

Equivalent to three years of full-time experience at the level of Administrative Specialist II, Financial Services Specialist II, or higher class in the administrative series.

Completion of the Alameda County Management Academy "Management & Supervision Certificate Program" may be substituted for six (6) months of the required qualifying experience for the internal patterns.
OR�

Education:

Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work.

(Additional professional or paraprofessional administrative services experience may be substituted for the education on a year-for-year basis.)
AND

Experience:

Equivalent to three years of full-time professional-level experience in independently planning, organizing and conducting complex studies and providing administrative or management services at a level equivalent to or higher than the County class of Administrative Specialist II, preferably in a public agency setting. This experience must have included at least one year of supervising the work of others.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS
NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the 'Examples of Duties' section of this specification.
Knowledge of:

� Management principles and practices, including work planning, employee supervision and business management.
� Principles of public administration.
� Practices and techniques of administrative analysis and report preparation.
� Computer applications and hardware and software related to the work.
� Public personnel, purchasing and contract administration practices.
� Budgetary and financial recordkeeping techniques.
� Office administrative practices and procedures, including records management and the operation of standard office equipment.
Ability to:

� Serve effectively as a member of a departmental management team.
� Manage a variety of administrative functions, including personnel, purchasing and budgetary and related business activities.
� Plan, supervise, review and evaluate the work of others, either directly or through subordinate supervision.
� Plan and conduct complex administrative and operational studies.
� Research, compile and summarize varied information, evaluate alternatives and each sound conclusions.
� Interpret, explain and apply complex policies, regulations and procedures.
� Prepare clear and accurate reports, correspondence, procedures, policies and other written materials.
� Represent the department and the County in meetings with others.
� Organize and prioritize work and meet critical deadlines.
� Exercise sound independent judgment within established policies and guidelines.
� Establish and maintain effective working relationships with those contacted in the course of the work.
Licenses:

Specified positions may require possession of a valid California driver's license.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process;

An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.��

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ��
We reserve the right to make changes to the announced examination components.�
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.
Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website,�www.acgov.org/hrs

RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonable
notice in advance of any examination process which will require their
attendance. The following dates are tentative
and subject to change based on the needs of the Agency.
TENTATIVE RECRUITMENT PLAN:�
Deadline for Filing:����
5:00:00 PM Tuesday, May 28, 2024
Review of Minimum

Qualification Notification:
May 31, 2024
Civil Service Oral Exam Interviews:
Week of June 17, 2024
Oral Exam Notification of Results:

Promulgation:

Departmental Hiring Interviews:
Week of July 8, 2024

July 24, 2024

TBD

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WE RESERVE THE RIGHT TO MAKE
CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN
Alameda
County and the Human Resource Services Department will make reasonable efforts
in the examination and/or selection process to accommodate qualified
individuals with disabilities and/or medical conditions in
accordance/compliance with the State Fair Employment and Housing Act (FEHA),
Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable
Accommodation Policy and applicable statutes. To request accommodation due to a
disability/medical condition during this or other phases of the examination/selection
process, please contact the assigned Human Resources Representative listed on
the job announcement�before
the last date of filing. Alameda County requires applicants to
provide supporting documentation to substantiate a request for reasonable
accommodation. In order to qualify for a reasonable accommodation, applicants
must have a disability/medical condition pursuant to the ADA, FEHA and
applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please
visit our website,�www.acgov.org/hrs.

BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.� These benefits include but are not limited to*:
For your Health & Well-Being

Medical

• HMO & PPO Plans

Dental

• HMO & PPO Plans

Vision or Vision Reimbursement

Share the Savings

Basic Life Insurance�

Supplemental Life Insurance (with optional dependent coverage for eligible employees)

Accidental Death and Dismemberment Insurance�

County Allowance Credit

Flexible Spending Accounts

• Health FSA, Dependent Care and Adoption Assistance

Short-Term Disability Insurance

Long-Term Disability Insurance

Voluntary Benefits

• Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services

Employee Assistance Program

For your Financial Future

Retirement Plan - (Defined Benefit Pension Plan)

Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance
12 paid holidays

Floating Holidays

Vacation and sick leave accrual

Vacation purchase program

Management Paid Leave

Catastrophic Sick Leave

Group Auto/Home Insurance

Pet Insurance

Commuter Benefits Program

Guaranteed Ride Home

Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)

Employee Discount Program (e.g. theme parks, cell phone, etc.)

Child Care Resources
1st United Services Credit Union�

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.� This provides a brief summary of the benefits offered and can be subject to change.

Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion
All notices related to County recruitments for which you have
applied will be sent/delivered via email. Please add�@jobaps.com,
@acgov.org, Noreplyalamedacountyhr@acgov.org�and�Noreply@jobaps.com�as accepted addresses to
any email blocking or spam filtering program you may use. If you do not do
this, your email blocking or spam filtering program may block receipt of the
notices regarding your application for recruitments. You are also strongly advised
to regularly log into your County of Alameda online application account to
check for notices that may have been sent to you. All email notices that will
be sent to you will also be kept in your personal online application account.
You will be able to view all of your notices in your online application account
by clicking on the 'My applications' button on the Current Job
Openings page.
Please take the steps recommended above to ensure you do not miss
any notices about a recruitment for which you have applied. The County of
Alameda is not responsible for notices that are not read, received or accessed
by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email
notification system. Replies to the email boxes�Noreply@jobaps.com�and
noreplyalamedacountyhr@acgov.org�are routed to unmonitored
mailboxes. If you have questions, please go to our website at�www.acgov.org/hrs. You may also contact the
Human Resources Analyst listed on the job announcement for the recruitment for
which you have applied.
Monique Hill | Personnel Services Program�Manager, Recruitment and Selection

Human Resource Services, County of Alameda

510-208-4841 or email Monique.Hill@acgov.org
www.acgov.org/hrs
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�DISASTER SERVICE WORKER
All Alameda County employees are designated Disaster Service Workers through state and local law.� Employment with the County requires the affirmation of a loyalty oath to this effect.� Employees are required to report to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer.� All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

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