Under limited supervision, develops management information such as reports, graphs, and spreadsheets utilizing multiple databases and systems. Prepares analyses for various standard and ad hoc reports.
Supports administrative oversight of a department, program or projects. Interprets policies and guidelines for management and customers. Researches questions or discrepancies by reviewing historical data.
Ensures data integrity by periodically auditing data. Provides guidance to end users and implements department processes in accordance with established policies and procedures. May coordinate the day-to-day operational assignments of departmental staff; and reviews staff assignments to maximize efficiency and work quality.
Develops management information utilizing department, medical center and/or regional metrics by extracting and validating data from multiple sources. Prepares a variety of analyses ranging from semi-routine to complex including editing and formatting to produce regular reports, graphs, spreadsheets and presentation materials. Analyzes and edits various reports including department metrics.
Provides administrative oversight of a department or program. Ensures consistent understandings of policies and procedures by reviewing and interpreting guidelines for customers.
Maintains databases and automated systems. May coordinate and oversee the function and activities of staff to include work assignment and ensure work is completed in an efficient and timely manner.
Responds to information requests in accordance with established procedures. May assist with budget tracking and recommends adjustments as required. Establishes working relationships and serves as liaison with internal and external contacts to resolve service, invoicing and related issues.
When assigned to a medical center department, may prepare and maintain physician's master schedules for multiple departments, coordinate physician schedule changes, and ensure adequate coverage for all medical areas. Contacts physicians to arrange for coverage and schedule changes.
Functions as department resource in installation, application troubleshooting and training in use of hardware and software, coordinates hardware and equipment repairs.
Performs other related duties as required.
Responsible for chart audit and medicare compliance.
Three (3) years of experience in administrative support function required with a bachelor's degree.
Four (4) years of experience in administrative support function required with high school diploma or general education development (GED).
Bachelor's degree, OR four (4) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Excellent customer service and oral and written communication skills required.
Advanced level proficiency with MS Word, and intermediate level proficiency with PowerPoint, Excel or Access (required only if applicable to department's needs).
Must be resourceful and perform in a professional manner.
Ability to work independently, exercise discretion and sound judgment.
Accuracy, productivity, dependability and good attendance record a must.
Must be able to work in a Labor-Management Partnership environment.
Previous experience within a health care environment preferred.
Experience in coordinating and providing support to large complex projects.
Excel skills preferred.
Primary Location: California,San Rafael,San Rafael Medical Offices 2 99 Montecillo Rd.
Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 7:30 AM Working Hours End: 4:00 PM Job Schedule:
Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation:
Non-Union, Non-Exempt Job Level: Individual Contributor Job Category: Administration, Clerical and Support Services Department:
Physical Therapy Travel: No
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