Administrative Services Coordinator I - Building Inspections Services

This position will be responsible for assisting the Department with complex data entry and analysis, writing, verification of documents, customer support at the counter and over the phone, permit application review to ensure completeness and accuracy, fees calculation, building permit processing and issuance, verification that projects have obtained all necessary approvals prior to permit issuance, applicant notification when construction documents and/or permits are ready for pick up, maintaining files, and resolution of resident inquiries, and handling confidential information.

STARTING HOURLY RANGE: $20.40 - $26.73 (Starting hourly rate dependent upon applicant's qualifications)

OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY 

This position is also responsible for working with other department staff on various administrative projects and providing a wide range of administrative task in verifying required documentation submitted for regulatory compliance and the issuance of permits.  Manages and maintains a portion of the online permitting software and requirements for external user setup, license designations, permitting and document scanning organization and attachment of records.

 Responsible for working at front counter customer service support and additional back office support.  This employee will assist with maintaining department records as required by federal and state laws.  Tracking of steps, status updates, writing and organizational skills are crucial in this position.  This position also provides assistance to citizens and building professionals via phone and email messages, and supports Permit Specialist with job duties as required.

Minimum Education

• High school diploma (or GED); Associate or Bachelor's Degree Preferred. Successful candidate must currently hold or obtain the ICC (International Code Council) Permit Technician certification exam within the first six months of employment.

Minimum Qualifications

• Five (5) or more years of Administrative, Customer Services or related experience working with the public or in an office environment. Any equivalent combination of experience and training, which provides the knowledge, skills and abilities necessary to perform the work, is acceptable.  Must possess or obtain SC driver's license.

Must have the ability to perform a wide variety of duties with speed and accuracy in a busy office environment.  Applicant must be sensitive to the highest needs and must be able to handle confidential information with discretion.

 Applicants should have above average Microsoft Office Suite (or comparable) skills (Work, Excel, etc.) along with the ability to work independently with minimal supervision and possess excellent decision-making skills.   Knowledge of Building Codes, Local, State and Federal requirements, principles and practices of construction terminology is preferred.  Knowledge of Crystal Reports or SQL is a plus.  May include additional certification requirements dependent upon other duties as assigned within a set amount of time.