Administrative Services Coordinator

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Living on campus is an excellent way to enhance your experience at Cal State Fullerton. Being a member of a living and learning community can help strengthen both your personal growth and academic success.

You will have the opportunity to develop leadership skills, attend educational, cultural, and social programs, and interact more closely with faculty and university staff members. Cal State Fullerton currently provides residence hall and apartment style living for approximately 2,200 students that is safe, clean and very convenient. We seek an exceptional individual to join our team as the Administrative Services Coordinator. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general supervision and direction of the Associate Director of Residential Engagement, the Administrative Services Coordinator assists in the coordination of a variety of administrative, and technical duties to support Housing and Residential Engagement. The duties include, but are not limited to, administrative support for the department associate directors; coordinate the hiring processes and procedures of student staff positions; providing administrative support for student conduct processes.

Respond to questions, solve problems, and interpret policies and procedures for professional and student staff. Maintains calendars, schedules meetings, and makes necessary travel arrangements and reconciliation for the department Associate Directors.

Responsible for residential student conduct administrative processes. Working closely with Community Coordinators, the Administrative Services Coordinator receives and processes reports of alleged student misconduct relative to Title 5, California Code of Regulations.

This includes detailed review of all incoming incident reports, processing of conduct files (assessment of charges and Clery reporting), distribution of cases, and scheduling conduct hearings for Community Coordinators and Associate Director of Residential Engagement. Also generates reports and analytics within the student conduct database to ensure accuracy and timeliness of case processing.

The Administrative Support Coordinator must also possess a thorough knowledge of student disciplinary policies in the Cal State Fullerton code of conduct and Housing and Residential Engagement policies, regulations, procedures, philosophies, and other programs to provide assistance and continuity of information to support the Community Coordinators and Associate Director of Residential Engagement. Other duties as assigned.

Essential Qualifications

High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures.

Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects.

Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas.

Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports.

Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Ability to work in a fast-paced environment with multiple interactions. Ability to work independently, plan, organize, coordinate, and perform daily and long-range activities.

Ability to exercise initiative and establish priorities. Knowledge of department and University policies and procedures to effectively support the operation of the department. Experience working with a record management system/software.

License/Certifications

A Valid California Driver's License.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Hiring Preference

On-Campus CSUEU Employees

Advertised: Sep 19 2024 Pacific Daylight Time

Applications close: Oct 03 2024 Pacific Daylight Time