Administrative Services Assistant, Senior - 607860

Job Title

Administrative Services Assistant, Senior

Job ID

607860

Location

NAU - Yuma

Full/Part Time

Full-Time

Favorite Job

Regular/Temporary

Regular

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

Special Information

This position is an on-site position which requires the incumbent to complete their work at the NAU Yuma campus with or without accommodation. Opportunities for remote work are rare.

Job Description

The Administrative Assistant Senior serves as the first point of contact for NAU Yuma students, faculty, staff, and community at the Administrative & Faculty Office. This position runs the front office and supervises the front office staff. This position provides administrative support to faculty and staff. This position oversees and coordinates logistics for various events on the NAU Yuma Campus, including, but not limited to, Commencement and Honors Convocation.

Front Office Lead

• 55%

• Serves as first point of contact for the faculty, staff, students, and visitors to the Administrative & Faculty Office during posted hours of operation.

• Answers phone calls and greets students, faculty, staff, and community members, responding to questions and providing direction as appropriate.

• Supervises daily office function of the front office including distribution of mail and packages, scheduling use of state vehicles and other NAU property, etc.

• Provides administrative support to faculty, staff, and administrators. This includes, but is not limited to, creating documents and spreadsheets, coordinating program orientations and events, supporting copier and printing requests, and submitting faculty/student forms for processing.

• Leads and supervises student workers and part-time temporary employees in the front office.

Lead Coordinator for Events for NAU Yuma

• 25%

• Serves as the lead coordinator for NAU Yuma Commencement and Honors Convocation along with other campus and student events.

Classroom Assignment Coordination

• 15%

• Manages and maintains classroom reservations for NAU Yuma.

• Works with NAU CAPCOT/Space Management to assign classrooms for in-person classes and other NAU Yuma events.

• Adds assigned classrooms to the NAU scheduling tool.

Other

• 5%

• Participates in special projects with faculty and staff as directed.

• Performs other duties as assigned.

Limited weekend work may be required for specific events. Minimal, occasional travel to NAU Flagstaff or other NAU campuses may occur.

Minimum Qualifications

• High school diploma.

• 1-3 years' relevant experience.

• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Associate or bachelor's degree.

• 1 year customer service experience.

• 1-2 years' supervisory experience.

• 1-2 years' experience working in a front office environment.

• Demonstrated knowledge working with word-processing, spreadsheets, and database programs.

• Knowledge of NAU policies and procedures.

• 1-2 years' experience coordinating event/meeting logistics.

Knowledge, Skills, & Abilities

• Demonstrated customer service skills.

• Ability to effectively communicate including both oral and written communication and effective listening skills.

• Ability to efficiently handle multiple tasks in a high-volume office with attention to detail.

• Ability to work in collaboration with educational partners.

• Ability to work in a team environment and bring projects to timely completion.

• Ability to problem-solve and to make decisions.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $38,628. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

July 8, 2024 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.