Administrative Service Manager

Position Summary

Supervise, plan and coordinate administrative and financial support activities in the Customer Service; Billing; Dispatch; Public Information and Marketing; Code Enforcement; and Cart and Bin Repair/Distribution Sections within the Administrative Services and Support Services Divisions of the Department, coordinate assigned activities with other divisions, outside agencies and the general public and provide highly responsible and complex staff assistance to the Associate Director.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Related education and experience may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in business administration, public administration, accounting or related field, plus seven (7) years financial management experience to include four (4) years direct supervisory experience.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire

Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

Preferred Knowledge

• Operational characteristics, services and activities of a finance and administration program

• Modern and complex principles and practices of accounts receivable and rate analysis

• Principles of municipal budget, budget control and preparation

• Advanced accounting principles and procedures

• Modern office procedures, methods and equipment including computers

• Principles of business letter writing and basic report preparation

• Principles and procedures of financial record keeping and reporting

• Principles of supervision, training and performance evaluation

• Pertinent Federal, State and local laws, codes and regulations

Preferred Skills & Abilities

• Oversee and participate in the management of the Administrative Services Divisions operations, services and activities

• Supervise, direct and coordinate the work of lower level staff

• Select, supervise, train and evaluate staff

• Participate in the development and administration of division goals, objectives and procedures

• Prepare administrative and financial reports

• Research, analyze and evaluate new service delivery methods and techniques

• Prepare and administer complex budget systems to deal with departmental needs

• Perform cost effective analysis and develop program efficiency and effectiveness measures

• Respond to requests and inquiries from the public

• Interpret and explain City policies and procedures

• Prepare clear and concise reports

• Communicate clearly and concisely

• Establish and maintain effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public

• Perform the essential function of the job with or without reasonable accommodation