Administrative Secretary/Coordinator - Per Diem Ect/Tms

• Coordinate all Administrative Procedures

• Maintains confidentiality in all hospital communications.

• Provides front door services for ECT and TMS patients and families

• Answers and prioritizes telephone calls within reasonable time in a courteous manner, identifying self and unit at all times.

• Give directions and general information to visitors regarding the hospital both in person and by phone according to unit protocol.

• Coordinates the giving and receiving of patient information to and from other hospital departments within established time frames.

• Maintains complete and accurate messages for unit and other healthcare personnel, assuring accurate routing of messages in accordance with unit procedure.

• Billing for all clinical services

• Assists with completion, preparation and timely submission of department encounter forms to HIS

• Resolves billing issues by coordinating with patient accounts..

• Patient billing issues liaison

• Manages ECT insurance pre-authorization and ongoing authorization of insurance coverage for ECT including initial contact with insurance companies, monitoring of dates of coverage, communication of pertinent clinical information as needed.

• Manages TMS insurance pre-authorization and ongoing authorization of insurance coverage for TMS including initial contact with insurance companies, monitoring of dates of coverage, communication of pertinent clinical information as needed.

• Coordinates with Utilization Review for inpatient ECT/TMS treatment authorization.

• Assists in transition to outpatient treatment and refers to patient accounts as necessary.

• Kronos responsibility

• Prepares payroll for staff via KRONOS and resolves issues as needed.

• Communicates payroll issues to staff

• Has eBuy responsibility

• Orders routine equipment and supplies according to established stock levels and requisition procedures as demonstrated by maintaining supplies within budget levels.

• Assists with processing PO orders for equipment, supplies, etc. as needed.

• Maintains/reviews budget

• Assists in budget preparation as requested.

• Keeps statistics and coordinates paperwork as requested.

• Scheduling responsibilities

• Works with Administrative Coordinator, Program Manager and Director to assure clinician coverage

• Coordinates nursing scheduling with Administrative Coordinator and Program Manager as needed.

• Associates degree and 3-5 years direct experience OR

6-8 years professional experience.

• All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical and administrative purposes.

All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical and administrative purposes.

RSRMGB